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Count Team Member I

Company

Hard Rock International

Address Gary, IN, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-09-03
Posted at 8 months ago
Job Description
Pay Rate $18.00 per hour


The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Slot machines, as well as ensuring compliance with the Gaming Commission. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.


ESSENTIAL FUNCTIONS


(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)


  • Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures.
  • Conduct a mechanically assisted count of the contents of the BVU boxes.
  • Count, strap and wrap funds.
  • Conduct a mechanically assisted count of the contents of the live gaming device drop boxes to determine, by table, the amount of the drop and the win.
  • Process and provide accurate financial records from the daily count.
  • Communicate and provide excellent customer service to team members, guests, and vendors.
  • Collect funds from Slot Machines.
  • Enter data into ACSC computer system.
  • Ensures count room is clean and orderly.
  • Verification of documentation.


Non-essential Job Functions


  • Attend seminars when needed.


High school diploma preferred.


ADDITIONAL REQUIREMENTS (Licenses, Certifications, Testing, etc.)


  • Must be twenty-one (21) years of age.
  • Must successfully pass background check.
  • Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
  • Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds.
  • Must successfully pass drug screening.


KNOWLEDGE OF


  • 10-Key calculator.
  • Prior experience in the Gaming industry strongly preferred.
  • Cashiering or banking operations.
  • The Gaming industry, including principles and practices of a capital and operations budget.
  • Basic math skills.


ABILITY TO


  • Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
  • Effectively interact with people.
  • Be flexible to work early morning/overnight shifts and time schedules as needed.
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Count and separate varying denominations of vouchers and currency.
  • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Perform mathematical functions.
  • Interpret and explain policies and procedures.
  • Stand for long periods of time.