Team Member Jobs

Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you?

Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will give you the tools for success in and out of Planet Fitness!

Role Summary

The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties And Responsibilities

• Answer phones in a friendly manner and assist callers with a variety of questions.
• Free black card membership
• Ongoing leadership training
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• A passion for fitness and health.
• Full time employee health insurance
• Handle all front desk related activities including:
• Opportunities for advancement
• Mentorship
• Personal Finance class
• Strong listener with the ability to empathize and problem solve.
• Continual standing and walking during shift.
• Upbeat and positive attitude!
• Get paid to read books
• Assist in maintaining the neatness and cleanliness of the club.
• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• High School diploma/GED equivalent required.
• Take prospective members on tours.
• Greet members, prospective members and guests, providing exceptional customer service.
• Customer service background preferred.
• Facilitate needed updates to member’s accounts.
• Will occasionally encounter toxic chemicals during shift.
• Basic computer proficiency.
• Free staff lunch each month
• Punctuality and reliability is a must.
• Check members into the system.
• New member sign-up.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Access to company Audible account