Counselor I - Community Youth: Corp - Community Youth Svcs Gr

Summary:
Performs/oversees daily operations of the Youth Outreach programs and services. Supports Team leader and program staff with Youth Outreach program services.

Detailed responsibilities:

• Facilitates services related to the Community Youth Services (CYS) program.
• Assist with program activities and services.
• Follows daily activity schedule.
• Provides supportive services for clients and their families.
• Supports Team leader and program staff with Youth Outreach program services.

Competencies and skills:
Essential:

• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
• ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• PROFESSIONAL CREDIBILITY: Maintains a credible and professional image by modeling organizational values and exhibiting knowledge and skills required to contribute to team/department/organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• ACCURACY: Completes work assignments within established quality and/or quantity standards.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• DEVELOPS RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.

Education:
Essential:

• High School Diploma or Equivalent

Credentials:
Essential:

• BLS Certification
• Driver's License Number
• BLS American Heart E-Card

Education equivalent experience:
Essential:

• •

Other information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: No prior work experience required.
Full time staff must have Valid Florida Drivers License, cleared to drive CYS vehicles and personal vehicle available during work hours.

Working conditions:
Essential:

• Communicable Diseases and/or Pathogens 40.00%
• Domestic Animals 40.00%
• Bio hazardous Waste 40.00%
• Climbing 40.00%
• Sitting 60.00%
• Squatting 20.00%
• Kneeling 40.00%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 20.00%
• Potential Electric Shock 20.00%
• Repetitive Movement Hand/Arm 60.00%
• Keyboard Entry 60.00%
• Standing 60.00%
• Wet or Slippery Surfaces 40.00%
• Repetitive Movement Foot/Leg 40.00%
• Seeing - Near 60.00%
• Asbestos 20.00%
• Moving Mechanical Parts 40.00%
• Seeing - Far 60.00%
• Fire Risk 20.00%
• Hazardous Medication 20.00%
• Biological Hazards - Respiratory 40.00%
• Gas/Vapors/Fumes 40.00%
• Audible Speech 60.00%
• Bending and Stooping 40.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 60.00%
• Latex 40.00%
• Dust 40.00%
• Lifting/Carrying Patients 35 Pounds or Greater 20.00%
• Extreme Heat/Cold 20.00%
• Running 40.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 60.00%
• Reaching 60.00%
• Blood and/or Bodily Fluids 40.00%
• Walking 60.00%
• Hazardous Chemicals 40.00%
• Distinguish Color 60.00%
• Biological Hazards - Skin or Ingestion 40.00%
• Hearing Acuity 60.00%
• Computer Monitor 60.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient 40.00%
• Depth Perception 60.00%
• Smelling Acuity 40.00%
• Pushing or Pulling > 75 lbs Non-Patient 40.00%
• Potential for Physical Assault 40.00%