Coordinator, Impact Operations Jobs

Position Overview

The mission of the Office of School Improvement and Supports (OSIS) is to ensure we support our schools and our students to succeed and to meet the Goals of our Strategic Plan. The Office works to dramatically accelerate the number of excellent schools through school transformation, including design, partnerships, Connected Schools, and Comprehensive School Planning (CSP). The Office develops, aligns, and delivers high-quality supports to ensure students, particularly students furthest away from opportunity, are in school, able to engage in rigorous learning, and have a joyous educational environment. The Office ensures our schools have excellent leaders, educators, and staff who are prepared to meet the diverse needs of the young people we serve.

School Improvement

• School Performance: Promotes data-driven decision-making through a cycle of continuous improvement to develop, implement, and monitor the comprehensive school plan designed to move schools toward a consistent standard of excellence.
• Equity Strategy and Programing: Supports DCPS’ equity priority by ensuring systemically underserved students are provided with opportunities, skills, and engagements that support their success, and that DCPS staff and stakeholders are centering equity as a central lens and practice.
• Connected Schools: Supports schools in implementing the DCPS Connected Schools Model. Connected Schools take a whole child, whole school, whole community approach by making schools spaces that support not only a student’s academic development, but also the student and family’s overall wellbeing through access to resources related to health, employment, housing, and more.
• Design: Designs innovative school models that transform learning for our students furthest from opportunity and supports District workstreams to be more grounded in community voice by anchoring in data, community engagement and understanding, and elevating and integrating student voice.

Student Supports

• School Mental Health: Ensures that students' behavioral and social-emotional needs are met to increase access to the curriculum.
• Student Placement: Ensures that schools have the necessary supports to address the needs of the whole child and create the conditions where all students are ready to learn.
• Student Health Services: Ensures that all students are healthy and are supported with the appropriate services and accommodations to support their wellness and continued learning.

Learning and Development Sciences

• The Learning and Development Sciences Division (LDS) is charged with supporting the district’s transformation to becoming a whole child-centered, anti-racist school system—DCPS Becoming. Grounded in science and powered by lived experiences, the district’s approach is a long-term vision that counts on each district and school staff member knowing the science of learning and development and applying this research to their own work. Charged with building the capacity of district and school staff, as well as integrating a whole-child and anti-racist lens into the district’s key priorities, the LDS Division will leverage the experiences of school leaders and staff to translate the research into systems, tools, and practices.
• SEL and School Culture: Ensures that schools have the resources to provide a safe and supportive learning environment where all students are able to thrive academically and socially.

IMPACT:

• IMPACT Design:Gathers and responds to feedback from DCPS leadership and staff, and uses this feedback to consider possible IMPACT design changes for the future. The team also liaises with other states, districts, education groups, and researchers to learn from the best practices and lessons learned in the field of staff and school leader evaluation.
• IMPACTAlign: Ensures all evaluators have the tools they need to accurately and consistently apply the DCPS classroom observation rubric (the Essential Practices) when evaluating teacher practice. Provides tools for teachers to support excellent performance with respect to the Essential Practices.
• IMPACT Operations:Supports the daily implementation of both Staff and School Leader IMPACT. The team ensures IMPACT policy is followed with fidelity, manages a helpline where staff can reach out with questions, handles IMPACT appeals, and fulfills all IMPACT data analysis requests.

IMPACT is DCPS’s assessment system for school-based personnel and serves to evaluate the performance of teachers, school leaders, and other school-based staff. IMPACT outlines clear performance expectations and ensures high-quality job-embedded feedback in order to support ongoing professional growth.

The Coordinator, IMPACT Operationsis responsible for ensuring that the evaluation system is implemented with fidelity by leading one or more critical workstreams. The Coordinator will also contribute to the ongoing development and implementation of the evaluation system, as well as help support the DCPS goal of ensuring that all students receive a high-quality education and are prepared for college, career, and life.

The Coordinator, IMPACT Operations will report to the Manager, IMPACT Operations.

Essential Duties and Responsibilities

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Anticipates, identifies, and resolves complex obstacles to ensure the success of IMPACT, including providing school leaders and teachers with large-scale and individualized support.
• Builds relationships and liaises with various internal departments to drive collaboration and project success; and interacts with and responds effectively to urgent requests from multiple internal and external DCPS stakeholders.
• Tracks and monitors completion of the IMPACT evaluation process; and helps maintain the online IMPACT database.
• Leads the Chancellor’s Appeals process, as well as the IMPACT team’s relationships with Labor Management & Employee Relations.
• Develops and implements process improvements to increase the efficiency of IMPACT operations.
• Responds effectively to requests and inquiries from multiple external and internal DCPS stakeholders regarding IMPACT.
• Generates memos, reports, and other analyses of IMPACT data to inform the work of departments across DCPS.
• Leads IMPACTplus, DCPS’s performance-based compensation system, and LIFT, DCPS’s career ladder for teachers.
• Supports the IMPACT helpline responding to emails and phone calls as necessary to ensure all stakeholders receive timely responses.

Qualifications

• Previous exposure to or experience in the education sector a plus.
• Master's degree preferred.
• Prior experience working with large datasets from multiple sources.
• Bachelor's degree and two to four years of related work experience.

• TEAMWORK: We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.
• COURAGE: We have the audacity to learn from our successes and failures, to try new things, and to lead the nation as a proof point of PK-12 success.
• STUDENTS FIRST: We recognize students as whole children and put their needs first in everything we do.
• EQUITY: We work proactively to eliminate opportunity gaps by interrupting institutional bias and investing in effective strategies to ensure every student succeeds.
• EXCELLENCE: We work with integrity and hold ourselves accountable for exemplary outcomes, service, and interactions.
• JOY: We enjoy our collective work and will enthusiastically celebrate our success and each other.