Cookie Crew Jobs

Some Of Our Sweet Cookie Crew Perks

As a member of the Cookie Crew at our Worcester store located at One Kelley Square, Space 1B Worcester, MA 01610, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well.

• Pet insurance for your furry loved ones
• Paid vacation and sick time off
• Employee discount and FREE cookies with every shift!
• Flexible part-time work schedules
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• You get to work in a fun, exciting team environment
• Achievable growth/promotion opportunities
• Pay on Demand (why wait until the end of the week…get paid your earned wages at the end of the day!)

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Handle cash and payments accurately and have no shortages or overages
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Bake our delicious cookies to perfection & a scoop of ice cream
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Cleaning, sanitizing, and maintaining the bakery
• Promptly greet guests entering the store and take their orders according to procedure

DESIRED SKILLS/EXPERIENCE:

• Must be 18 years or older to be employed
• Ambitious nature
• Great communication and organizational skills
• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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