Continuous Improvement Manager - Logistics

Department: Logistics

Employment Type: Permanent - Full Time

Location: Richmond

Reporting To: Anna Stott

Description

Hi there, we're Article. 👋 We're an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the Continuous Improvement Manager - Logistics (known internally as the Continuous Improvement Lead) you will be leading continuous improvement activities in transportation and logistics operations to ensure efficient and cost-effective delivery of products to our customers.

Why We Need You

As part of the Logistics Excellence team, you will play a crucial role in identifying process bottlenecks, implementing improvement strategies, and fostering collaboration with cross-functional teams to achieve transportation excellence. Your focus will be on continuous improvement initiatives, developing training for our teams, and innovation to enhance our supply chain and ultimately improve how we better service our customers.

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.

We're a hybrid team so you can work from your house, our office, a coffee shop, or wherever you're inspired. You'll need to come on-site occasionally to work in-person with our Logistics Operations teams.

While this role is predominantly remote, this person will need to be located within commutable distance of our facilities in these locations:

• Richmond, Virginiaor
• Jacksonville, Florida

What You’ll Do

Continuous Improvement Strategy & Process Optimization

• Developing and implementing continuous improvement initiatives to optimize the transportation/logistics function, reduce costs, and improve efficiency
• Supports Article's transportation strategy via developing plans and implementation requirements for Class 8/A trucking
• Collaborating with cross-functional teams to implement process improvements and streamline transportation operations
• Coordinating with external vendors and carriers to improve transportation performance and reduce costs
• Acting as the owner of key logistics software (future TMS, Routing software) and driving ongoing improvements

Data Analysis and Reporting

• Owning key productivity projects that support Article's strategic direction with the ability to manage multiple complex projects simultaneously
• Identify cost efficiency opportunities for Logistics operations and support annual planning cycle in relation to transportation with finance business partners
• Supporting accurate reporting of leading and lagging metrics that gauge current status, inform on long-term progress, and allow for industry comparisons
• Analyzing data and identifying areas for improvement in the transportation process, including route optimization, carrier performance, and transportation costs

Risk Management and Compliance

• Working collaboratively and transparently with senior business leadership, legal and policy teams to ensure alignment between core business priorities and transportation compliance priorities

Team Development & Training

• In partnership with operations Develop skill matrices and training plan that supports the ongoing development of our logistics planning teams
• Put in place appropriate documentation that supports the standardization in logistics functions
• Mentor and coach in the application of lean/CI methodologies

*This role is a high individual contributor and does not manage direct reports*

Who You Are

As the Continuous Improvement Lead - Logistics, you will have built your careers across the varying processes of End-to-End transportation in North America (Ports, Drayage, Distribution, Home Delivery) and bring with you a holistic approach.

• Must be able to pass:
• Criminal background check
• Good knowledge of transport and logistics systems (TMS, Routing systems)
• A valid passport and the ability to travel internationally (US & Canada), once per quarter
• Proven experience with all modes of transportation
• Article participates in E-Verify
• You have 5+ years experience in Transportation Management (including Supply Chain, Logistics, Transport or Manufacturing), preferably in a continuous improvement role
• Pre-employment Drug & Alcohol test
• Completing advanced training in transportation safety is a plus
• Legally able to work in the United States

Perks & Benefits

• Vacation, Holidays & Sick/Wellness Days
• Disability insurance
• Extended Medical, Dental, & Vision
• 160 hours (4 weeks) of paid vacation (accrued annually)
• Benefits-eligible (Start on 1st Day of Employment)
• Other Benefits/Perks
• Life Insurance
• 45% Employee discount + 15 % family & friends discount
• 48 hours Sick/wellness (6 days, accrued annually)
• Paid maternity and parental leave
• 8 paid holidays + 1 Inclusion & Diversity day
• Stock options