Continuous Improvement Manager Jobs

:
The Continuous Improvement Manager leverages experience and expertise to guide team members by reinforcing systems, principles, and tools of the Intermountain Operating Model. This leader coaches caregivers in managing workload by reviewing the needs of local and system leaders to help prioritize improvement efforts.
Scope
This position reports to the AVP of Continuous Improvement to oversee the progress of improvement efforts being supported by local CI teams with varying degrees of complexity with system teams and/or within a geographic area.
Job Essentials
Provides coaching on the development, deployment, and integration of the IOM.
Plans and leads change by creating action plans for effectively implementing a business initiative.
Effectively communicates, presents, and responds to clinical and operational leadership.
Develops and manages a relationship of trust in parallel with improvement events.
Supports the development of leader standard work for a variety of leaders that ensures connection back to the IOM and prioritized improvement goals.
Manages prioritization and expectations of CI work with assigned areas/teams.
Serves as a role model and coach for leaders and caregivers in the application of the IOM.
Leads the local CI team to design and implement daily management for project teams, ensuring that all members are successful.
Actively participates in meetings and provides coaching and expertise on how to improve a variety of operational issues.
Teaches and shows application of the principles, systems, tools, and associated behaviors of each element within the IOM.
Supports the strategy deployment cycle including the development and deployment of goals, the check/adjust process, and coaching leaders on A3 thinking.
Proactively establishes measurement systems to track implementation steps and results.
Facilitates education opportunities including Leading One Intermountain, CI Certification, 5s, Kata, and other event-based trainings. Champions and promotes the CI culture throughout the organization.
Responsible for staffing, recruiting, and development activities of the team, including performance management and corrective action / coaching as appropriate through the check-in process.
Takes an active interest in teams' personal development plans to engage direct reports and support growth.
Manages prioritization and expectations of Continuous Improvement work with a variety of teams within Intermountain. Ensures those responsible for implementation have role clarity, accountability, authority, skills and knowledge required for an implementation consistent with organizational values.
Minimum Qualifications
Bachelor's Degree in a business, engineering or health care related field and seven years of professional experience. Degree must be obtained through an accredited institution. Education is verified.
- or -
Master's Degree in a business, engineering or health care related field and five years of professional experience.
- and -
Five years of experience in continuous process improvement using industry-accepted methodologies.
- and -
Five years of experience leading projects, mentoring and leading teams with a demonstrated high degree of accuracy and sound decision making.
- and -
Experience in a role requiring effective verbal, written, and interpersonal communication skills, and strong analytical skill-set in data management.
- and -
Proven ability to simplify complex system initiatives into operational practices including the ability to make appropriate adjustment and develop sustainment plans.
- and -
Demonstrated working knowledge of the history, theory, and practice of process improvement, including familiarity with a wide range of industry accepted process improvement tools and methodologies.
- and -
Ability to lead projects through an ambiguous, conceptual state to an organized deliverable.
- and -
Advanced level competency in Microsoft Word, Excel, Access and PowerPoint and Visio.
Preferred Qualifications
Lean, Six Sigma or Project Management certification.
Experience with direct accountability for results (Supervisor, Ops Officer, Administration, Manager).
- and -
Experience in performance/process analysis and improvement in a health care setting.
Physical Requirements:
Interact with others by effectively communicating information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Location:
Utah Valley Hospital
Work City:
Provo
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$56.61 - $87.39
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion.