Content Specialist Jobs

As the world's largest car sharing marketplace, Turo is growing fast and hiring talent in the US, Canada, the UK, France, and Australia! Our driven, down-to-earth team empowers you to push yourself, make a huge impact, and accelerate your career growth.

What You Will Do

A Content Specialist at Turo is an expert on Turo’s product and policies, including all customer-facing content on support.turo.com. They are an excellent writer who can write in a certain tone for the right situations, while maintaining Turo’s voice. They are a team player, an effective communicator, an independent worker, and an innovator. They possess Turo’s values of supportive, efficient, down to earth, and pioneering.

• Develop a full understanding of Turo’s content library and keep it up-to-date, easy-to-read, and in line with the Turo voice and tone
• Keep the content tracking system accurate and current
• Exercises judgement within defined procedures and practices to determine appropriate action
• Write, rewrite, and edit content that engages and informs readers while meeting our internal editorial standards for readability
• Create and edit new help center articles, email templates, and relevant content
• Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• Work with Operations, Product, Engineering, and relevant stakeholders to update policies, articles, and email templates
• Build productive internal/external working relationships to resolve mutual problems through collaboration

Your profile

• Strong organizational skills - you can maintain systems to manage content across many geographies and teams
• Deep passion for creating delightful and simple customer experiences through the written word
• Superb technical writing, editing, and project management skills
• 3+ years of content specialist experience
• Bachelor’s degree required

The Phoenix base salary target range for this full-time position is $68,000-$75,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in Phoenix. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your work location during the hiring process. Please note that the salary range listed in this posting reflects the base salary only, and does not include bonus (if applicable), equity, or benefits.

Benefits

• Paid holidays, volunteer time off, and parental leave
• Cell phone, internet and Fringe benefit stipend
• $100 USD Monthly Turo travel credit
• Retirement employer match
• Competitive salary, equity, benefits, and perks for all full-time employees
• $1,000 USD Turo host matching and $1,500 USD vehicle reimbursement program
• Paid time off to relax and recharge
• Bi-annual Turbo Week (week-long, company-wide conference)
• Employer-paid medical, dental, and vision insurance (Country specific)
• For those who are in the office full-time or hybrid we have weekly in-office lunch, office snacks, and fun activities
• $2,000 Learning & Development stipend to invest in your professional development

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [email protected].

About Turo

Turo is the world’s largest car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of trusted hosts across the US, Canada, France, UK and Australia. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership. A pioneer of the sharing economy and the travel industry, Turo is a safe, supportive community where the car you book is part of a story, not a fleet.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.