Content Designer Jobs

JOB TITLE: Content Strategist / Designer

DURATION: 03+ months (Possible Extension)

LOCATION: 100% Remote

Must-Have:

• UX writing; content design; product content design.

• Developing skills in facilitation and storytelling.
• Structuring product content in appropriate formats for user needs and business problems.
• Capable in core skills including UX Writing, Content Audits and Analysis, Content Mapping and Modeling, Content Planning and Sourcing, Conversational Design, and Information Architecture.
• Designing content solutions within the technical constraints of a system, page, or element.
• Able to audit, analyze, structure, create, and present content with minimal or no supervision. Work focuses primarily on content in the presentation layer vs. underlying systems.
• Displaying and applying foundational skills in writing content for digital products to ensure consistent voice and tone in your product area.
• Developing skills in facilitation and storytelling.
• Capable in core skills including UX Writing, Content Audits and Analysis, Content Mapping and Modeling, Content Planning and Sourcing, Conversational Design, and Information Architecture.
• Clearly and confidently communicating decision-making rationale to team members and stakeholders.

General Responsibilities:

Use clear, natural language to simplify complex product experiences and generally bring concepts down to earth for our customers. Write short- and long-form content for a variety of Web and app products, including in-context education for onboarding and transactional flows. Collaborate across disciplines (design, product, marketing, engineering) to establish a unified voice and a seamless experience for your product area. Track and understand customer-support call drivers and other pain points that can inform your content strategies. Participate in design sprints, tests, and brainstorming sessions, following the same agile rhythms as your fellow design team members. Participate in group content crits and design reviews and provide editorial feedback to peers as needed. Document content patterns and conventions for your product area in our content style guide and design system. Contribute to our team culture in a meaningful way. Spread enthusiasm about our discipline and foster goodwill toward our department.