Configurations Technician Jobs

POSITION:

Configurations Technician

JOB TYPE:

On-Going W2 Contract

1st Shift, 9-5 PM CST

LOCATION:

Onsite, Libertyville, IL

INDUSTRY:

IT Services / Products

JOB SUMMARY FOR CONFIGURATIONS TECHNICIAN:

• The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis.
• This will include un-boxing units to configure and boxing units back up to prepare for shipment.

RESPONSIBILITIES FOR CONFIGURATIONS TECHNICIAN:

• Ensure that customers receive the highest level of customer service.
• Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
• Communicate issues concerning customer orders to the area Help Desk or Team Leader.
• Maintain minimum monthly productivity goals.
• Configure customers systems to their required specifications.
• Adhere to safety procedures and guidelines at all times.
• Test systems to ensure 100% quality.

REQUIRED EXPERIENCE FOR CONFIGURATIONS TECHNICIAN:

• High School Diploma or GED.
• A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.

PREFERRED EXPERIENCE FOR CONFIGURATIONS TECHNICIAN:

• Net+ Certification
• Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers