Concierge - Hilo Jobs

$500 Sign On Bonus Offered!

Our Story

Blue Hawaiian has been the leading helicopter tour company in Hawaii since 1985 and is the only one that serves all four major Hawaiian Islands: Oahu, Maui, Kauai, and the Big Island. In 2021, Blue Hawaiian decided it was time to expand upon their success across the state, and Blue Hawaiian Activities was brought to fruition. This addition to the Blue Hawaiian ohana fulfilled the needs of hotel partners and allowed Blue Hawaiian to assist visitors in making more vacation dreams come true.

Leader in hospitality services, Blue Hawaiian Activities is Hawaii’s largest activity concierge company providing excellence in over 30 hotel locations. Our Concierges play an integral role connecting guests with experiences showcases the best the island has to offer. They provide exceptional service, anticipate guest needs, and exceed expectations while arranging activities, attractions and other services allowing for the best trip ever!

If you are looking for a great career filled with talented people, Blue Hawaiian Activities is the place for you.

What You Get To Do

As a Concierge with BHA, you are in the unique position to help each guest experience their dream vacation. You can influence their fun by suggesting activities, attractions and other services that match their dreams and allow Blue Hawaiian to ensure a memorable vacation experience. Each day, you will:

• Generate sales and book the BHA activities offered at your location.
• Other Duties as assigned.
• Connect with the guests to discover their wants and needs.
• Be there as the lifeline for any guest issues and follow up to ensure a resolution.
• Be the Island expert that knows all the best go to activities.

Traits That Would Make You Successful

• Extraordinary guest services skills
• Strong Salesmanship
• Expert level knowledge of the area and local attractions
• Multitasking Guru
• You consider yourself a go getter with a competitive spirit and strive to continue growing your skills.

What You Will Bring To The Team

• Reliable transportation
• High School diploma or GED
• Located on the Island
• 1-3 years industry/similar experience
• Intermediate computer (specifically Microsoft Office) skills

Perks Of Working With Blue Hawaiian

• Discount on Blue Hawaiian Activities for employee, family and friends.
• $500 Sign On Bonus paid after 30 days of employment
• Commissions earned on first dollar sold, no threshold or caps on earnings
• $18/hour + commission
• Full Time positions include BH benefits such as Health insurance (medical, dental, vision), PTO, 401K w/match
• Stand-by airline travel, online shopping, hotels, car hire and cruises.
• Compensation Range:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)