Computer Operator I/Ii

Description
REPOST: PRIOR APPLICANTS NEED NOT APPLY
Starting Salary
Computer Operator I: $17.93 - $22.86 hourly, depending on qualifications
Computer Operator II: $18.93 - $24.14 hourly, depending on qualifications
Who We Are
Orlando, The City Beautiful
For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.
This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.
Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.
Come be part of our community with the City of Orlando.
Nature Of Work
Performs technical work in various phases of computer center operations. Employees in this class set up and run jobs, operate and monitor system consoles and related equipment, recognize atypical conditions to take corrective action. Duties also include manning the computer operations call center on a periodic basis. Receives trouble calls from computer users; assists caller with their problems, recommends corrective action and/or refers calls to other technical source; asks questions of users to determine problem origin, severity, and nature and refers and prioritizes calls accordingly. Work is performed under general supervision and evaluated through observation, results obtained and annual reviews.
Minimum Requirements
COMPUTER OPERATOR I: High School Graduate or equivalent, plus (1) one year of experience in a computer center environment operating computers required; or a combination of education, training, and experience. AS/400 experience desired. An Associates Degree with advanced computer, communication and problem solving skills in a multi-tasking environment is highly preferred. Computerized traffic signal control systems and network operations experience desired. A polygraph may be required. A valid Florida Driver's License is required.
COMPUTER OPERATOR II: Same as Computer Operator I, above, except requires (2) two years of experience as specified.
VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PRESENTED WITHIN 30 DAYS OF HIRE.