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Compliance Specialist, Student Loans
Company | SoFi |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-08-18 |
Posted at | 9 months ago |
Employee Applicant Privacy Notice
- Ensures that all tasks are carried out with a high degree of professionalism and ethics
- Other duties as assigned to support the consumer compliance program
- Review of complaints to determine regulatory impact and customer remediation.
- Responsible for the review of complaints to identify regulatory exceptions and process improvements
- Assist in the preparation of examination responses conducted by various regulatory agencies
- Monitoring business activities to identify regulatory risks to which the organization is exposed and work with the business and other support functions to implement measures to prevent, eliminate, or mitigate those risks
- Ensuring that policies and processes are compliant, appropriate, competitive, and consistent with Management’s risk appetite and strategy
- Provides specialist knowledge to business teams on Compliance matters to ensure a culture of compliance and partnership
- Assisting the Unsecured Lending Compliance Officer with risk assessments, third party oversight, policy and procedure reviews (aligned with corporate standards) and documentation of controls
- Leading or participating in projects designed to address regulatory compliance requirements
- Experience working with Student Loan Servicers and a strong understanding of Fair Servicing, Hardship and Forbearance options and collection activities
- Guide the student loan business as they seek to launch new initiatives
- Excellent analytical, technical and problem solving skills, with strong attention to detail
- BA/BS Degree or equivalent combination of education and experience required.
- Exceptional verbal and written communication, collaboration, and time management skills
- Experience with Student Loan Servicers, Hardship and Forbearance activities
- Process management and improvement experience preferred
- Ability to interact with upper levels of management and multitask in a fast-paced environment
- Minimum of five (5) to ten (10) years’ experience working in compliance, audit or other governance functions within a deep knowledge of consumer lending regulations, specifically Regulation Z, FCRA, FDCPA, SCRA, MLA, and ECOA
- High ethical standards; ability to maintain confidentiality
- Ideal candidates for this position will be experienced reviewing disclosure/compliance documents
- An open-mind and ability to partner with the business to implement business initiatives while remaining compliant and within the SoFi risk appetite
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