Community Services Supervisor (Full-Time)

This recruitment will remain open until a sufficient number of qualified applications have been received and may close without notice.

The City of Santa of Santa Fe Springs is seeking a highly-motivated individual for the position of Community Services Supervisor. This is a Full-Time position in the Parks & Recreation Services Division of the Community Services Department.

Parks and Recreation Services (PRS) Division: The Parks and Recreation Services Division is responsible for development, planning, and implementation of recreation programs and events. Programming includes youth & adult sports, teen lounge, parks, aquatics, special events & youth development programs.

Position Purpose

Under general supervision, plans, organizes, supervises and delivers a variety of community programs, services and events within a specified section, such as: Parks and Recreation, Family& Human Services; coordinates activities with other divisions, outside agencies and the general public.

Supervision Received

Receives general supervision from a Division Manager or the Community Services Department Director.

Supervision Exercised

Exercises direct supervision over supervisory, professional, technical and support staff.

Examples Of Duties And Responsibilities

• Essential Job Specific Duties: Oversees organization, staffing and operational activities for a specific section, which may include programs, classes, activities, cultural affairs and special events for an assigned section.Develops, recommends and implements program goals, objectives, policies, and priorities.Identifies opportunities for improving service delivery and implements programmatic improvements.Develops work plans for assigned program services and activities and assumes responsibility for its completion.Develops and implements operational policies and procedures and explains them to staff. Provides information and assists in handling citizen inquiries, requests, complaints, and special problems regarding recreation programs.Supervises, trains, evaluates, and schedules assigned staff, including full-time employees, seasonal workers, contract instructors, and volunteers.Plans, organizes, promotes, and supervises a variety of programs and services.Coordinates and conducts special events and activities. Prepares a variety of promotional and instructional materials.Represents program and/or the Division in the community, explaining and advocating for available services.Makes oral presentations at City advisory committees, as well as city council meetings.
• Other Job Specific Duties: Forms partnerships with social service agencies to ensure that essential services are provided to program participants.Directs the planning and execution of a variety of special and cultural events, such as community outreach programs, fund raisers, art and health fairs, concerts, and community health fairs. Oversees the marketing of program events and facilities.Evaluates and approves special permit applications.Prepares, administers, and monitors the budget for assigned programs. Prepares cost estimates for budget recommendations.Monitors expenditures.Prepares grant proposals and seeks other sources of funding for assigned program.Maintains records and develops reports concerning new or ongoing programs.Prepares statistical reports. Conducts research on trends, demographics, and needs of the community when evaluating current programs and planning strategically for the future.Prepares reports and other correspondence.Participates in selection, supervision, and evaluation of staff. Works with staff to correct deficiencies. Provides or coordinates staff training.Performs related duties as required.
• Held in Common: Supports the Mission of the City and its Elected and Appointed Officials. Exhibits loyalty to the City and its representative..Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees.Exhibits integrity and displays ethical behavior.

Representative Competencies And Qualifications

The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities.

Knowledge of: Principles and practices of program administration. Principles and practices of supervision, training, and performance evaluation. Principles of teamwork and group dynamics. Principles of municipal budget preparation and monitoring. Marketing theories, principles, and practices, and their application to the assigned community services program. Negotiating techniques. Standard English grammar, usage, and composition. Modern office practices, procedures, and equipment. Word processing and other related software applications. General safety practices and procedures as they related to proper conduct of programs and activities. Business letter writing and basic report preparation. Principles and procedures of record keeping. Departmental policies and procedures. Federal, state, and local laws, codes, and regulations. Modern office procedures and equipment including computers. Word processing and other related software applications.

Ability to: Plan, assign, organize, prioritize, and evaluate the work of self and others. Effectively organize and prioritize assigned work. Work with accuracy and attention to detail. Work effectively with community groups. Lead teams effectively. Work empathetically with people from different socio-economic backgrounds and temperaments. Demonstrate sensitivity to cultural differences. Model positive behavior for participants. Establish and maintain effective working relationships with City staff, representatives of other organizations, program participants, and the general public. Elicit community and organizational support for assigned program(s). Assist in preparation and administration of budget. Allocate limited resources in a cost-effective manner. Develop and adhere to a program budget. Prepare a variety of written materials, including correspondence, presentations, promotional materials, and reports. Maintain organized accurate records of program activities and participation. Make effective oral presentations. Communicate effectively verbally and in writing. Supervise, train, and evaluate assigned staff. Follow written and oral instructions. Work independently in the absence of supervision. Communicate effectively verbally and in writing. Operate and use modern office equipment

Additional Qualifications: Knowledge of principles of human development, child and adolescent development, geriatric psychology, parenting, and/or family dynamics. Knowledge of principles and practices of case work. Knowledge of pedagogy, including lesson and curriculum planning for early childhood. Knowledge of recreational activities, games, sports, arts and crafts, or other specialized programs for youth or seniors. Knowledge of community resources available for program participants. Knowledge of federal, state, and local laws, codes, and regulations pertaining to area of assignment. Ability to maintain confidentiality and objectivity. Ability to write effective grant proposals.

Education And Experience

The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:

• Bachelor's degree in social work, psychology, sociology, education, public administration, recreation administration, or a field related to the area of assignment; Master's degree preferred.
• Three (3) years of increasingly responsible community services program development and implementation experience, plus two (2) years of administrative and supervisory responsibility.
• A valid State of California driver's license and an acceptable driving record. Some positions in this class may require possession of valid certifications in CPR and Basic First Aid from an authorized provider.

*Required Documentation at time of online application submission:

The following documentation must be uploaded and submitted with your online application:

Proof of education (degree or unofficial college transcripts) Failure to provide the required documentation will result in your application being removed from further consideration.

Note: to ensure proper uploading of documents to on-line application record, it is best to reduce the file size of the electronic document before uploading.

Nepotism Policy

Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild.

Working Conditions

The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job.

• Noise level is quiet to moderate.
• Occasional exposure to chemicals, fumes, gases, and odors.
• Work is performed indoors and outdoors.
• Hazards are minimal.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties.

• Push, pull, and reach overhead and above shoulders.
• See well enough to read documents and operate office equipment.
• Lift and move up to 25 pounds.
• Stand, sit, walk, and bend.

How To Apply

Applicants are required to complete and submit a City Application online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must first create an account first.

Method Of Selection

Selection may be based upon an application review, a performance examination and evaluation, and a structured interview. Appointment will be contingent upon a criminal record check and physical examination, including a drug screen.

Accommodation

If you require special testing and/or interview accommodation due to a physical, mental, or learning disability, please call the Human Resources Office at (562) 409-7530 at least 5 days prior to the scheduled date.

https://www.santafesprings.org/cityhall/human_resources/benefits/default.asp