Community Program Manager Jobs

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Primary Job Responsibilities

This role will manage the planning and execution of eBay’s seller engagement programs. This position requires ability to cross-functionally operate for a scope of deliverables and content tied to the company’s strategic priorities. This person must have superior organization and communication skills, with the ability to work effectively individually, without consistent supervision. This role partners closely with teams in Marketing, Communications, and various other teams at eBay depending on each program.

Job Requirements

• Evaluate, measure, and report on strategic effectiveness of the programs.
• Partner cross-functionally to optimize processes and provide continuous improvement to operations.
• Create quarterly team readouts tracking the programs and results of the prior quarter to be shared internally.
• Support Seller Engagement team by creating operational efficiencies amongst the team.
• Create project status reports to track progress and timelines to streamline communications among stakeholders in an agile and action oriented environment.
• Use exceptional project management skills to develop project timelines ensuring all stakeholders are working together to deliver a customer-focused, high-quality program.
• Support the Seller Events teams by owning workstreams related to the production of both virtual and in-person events.

Skills, Competencies & Qualifications

• Ability to work cross-functionally to create program goals, messaging, communication and overall plans with minimal direction.
• A self-starter capable of organizing and influencing others.
• Calm under pressure and able to operate successfully in a fast-moving environment.
• Technology savvy. Able to develop ways to help teams operationalize and stay organized.
• Strong attention to detail, customer-service orientation, and creativity in problem-solving, with a sharp focus on quality results.
• Demonstrated success collaborating and maintaining positive and productive relationships with diverse business partners in a highly matrixed organization.
• Excellent time management skills with the ability to work on multiple deadlines with competing priorities.

Experience

• Bachelor’s degree or higher
• 4+ years marketing program management experience
• Experience with project management tools such as Trello or Monday.com
• 2+ years event operations experience

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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