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Related keywords
- Community Health Outreach Specialist
- Community Health Worker
- Mental Health Worker
- Justice Community Health Worker
- Mental Health Worker Degreed
- Community Mental Health Clinician
- Mental Health Community Educator
- Mdpd Community Mental Health Manager
- Community Mental Health Outreach Worker
- Community Health Outreach Worker
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Community Mental Health Outreach Worker (West Region)
Company | First Health Care of Puerto Rico |
Address | , Guaynabo, Pr |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-06-26 |
Posted at | 1 year ago |
Responsibilities:
The Community Mental Health Outreach Worker (CHW) provides services to address social determinants of health (SDOH) needs identified during screenings. Provide members and caregivers education on mental health issues, wellness, self-care, community resources, access to services, among others. Assists member and caregiver to have access to the services and resources necessary to support the members recovery process. Works with and supports family members/caregivers through member’s treatment and recovery.
1. For initial screening, the organization limits use of non-clinical administrative staff to:
2. Maintains the confidentiality of the documents and the information received.
Community Mental Health Outreach Worker (West Region)
The Community Mental Health Outreach Worker (CHW) provides services to address social determinants of health (SDOH) needs identified during screenings. Provide members and caregivers education on mental health issues, wellness, self-care, community resources, access to services, among others. Assists member and caregiver to have access to the services and resources necessary to support the members recovery process. Works with and supports family members/caregivers through member’s treatment and recovery.
1. For initial screening, the organization limits use of non-clinical administrative staff to:
a. Performance of review of service request for completeness of information
b. Acquisition of structured clinical data; (Structured clinical data is collected using explicit script or algorithms).
c. Collection and transfer of non-clinical data.
d. Activities that do not require evaluation or interpretation of clinical
2. Maintains the confidentiality of the documents and the information received.
3. Provides support on special
4. Participates in annual training of the Company, such as: Annual Compliance
5. Exemplify the standards of Service Excellence Program.
6. Maintains a professional behavior, follows the code of conduct, in accordance with the policies established in the institution.
7. Divides time by setting priorities in tune with the needs of the organization and maintaining flexibility for the unexpected.
8. Assume responsibility for the delegated task and provides follow-up.
9. Participate in health fairs.
10. Provides the basis for planning the educational activities.
11. Identify which psychosocial problems affecting the population served are.
12. Identify the resources available in the community to coordinate referrals and orient members about the services addressing SDOH.
13. Develop and present emotional wellness educational workshops, conferences, or presentations.
14. Use research to improve the health educational practice.
15. Verifies the member eligibility before providing services.
16. Conduct the interview process and documents according to requirements of the Health Insurance Portability and Accountability Act (HIPAA) and Law 408.
17. Develop educational materials for Employee Assistance Programs and other FHC clients.
18. Provide services to caregivers through the Apoyo al Cuidador initiative.
19. Answer the telephone with a clear and pleasant tone of voice, and with an appropriate language expression.
20. Upon answering the telephone, FHC staff identifies by name, title, and organization’s name.
21. Shows appropriate communication skills to deal with a difficult client.
22. Conduct telephone or personal interview to gather the necessary data, document health care services, coordinate appointments and makes the referrals.
23. Other duties
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449
Qualifications:Minimum qualifications:
- Computers – Knowledge of software, such as Microsoft Office and Outlook
- Preferable bilingual(Spanish and English).
- Knowledge of administrative office procedures such as filing, designing forms, and other office
- Relevant Work Experience: One year or more of experience, preferable in health
- Education: Bachelor’s degree in social work, Psychology, Counseling, or any other health related
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