Community Health Worker Jobs

Position Title: Community Health Worker

Department: Diabetes Chronic Care

Purpose: Coordinates referrals to community based resources, including communication and follow up with community behavioral health and/or social service agencies, residential facilities, external case management, Department of Human Services, and other entities as appropriate. Maintains knowledge of resources available in the community and ensures compliance with standards, policies, procedures and continuing education requirements.

Report To: Manager, Clinic

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Patients, Families, and Significant Others, Third Party Payors/Insurance Companies, Auditors/Review Agencies.

POSITION SPECIFICATION

Education: High school graduation

Special Training: Must obtain Certificate of Competency in Population Health Care Management within 6 months of start date

Experience: More than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are often difficult or stressful in nature. Contact with others involves complex, detailed and often sensitive topics. The job requires a high degree of interpersonal skills to deal with a range of complicated problem situations. Interactions involve gaining the agreement of others.

Working Conditions: There is limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The occasional exposure to these minor adverse conditions would be limited to 35% or less of the work day.

PI225188862