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Community Manager Jobs

Company

National Professional Women of Color Network

Address Greater Seattle Area, United States
Employment type CONTRACTOR
Salary
Expires 2023-07-08
Posted at 11 months ago
Job Description
Community Manager responsibilities include:
•Setting and implementing social media and communication campaigns to align with marketing strategies
•Providing engaging text, image, and video content for social media accounts
•Responding to comments and customer queries in a timely manner
Who You Are
•You are a tech-savvy professional who is experienced or (interested in growing your skills) in social media, PR and promotional events.
•You have exceptional oral and written communication skills and can help develop engaging content.
•You are a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
Responsibilities
•Work with CEO to set and implement social media and communication campaigns to align with marketing strategies
•Provide engaging text, image and video content for social media accounts
•Monitor and report on feedback and online reviews
•Respond to comments and customer queries in a timely manner
•Organize and participate in events to build community and boost brand awareness
•Work closely with goals and vision of organization to ensure brand consistency
•Stay up to date with digital technology trends
Desired requirements and skills
•Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
•Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
•Excellent writing & verbal communication skills
•Hands on experience with social media management for brands
•Ability to interpret website traffic and online customer engagement metrics
•Knowledge of online marketing and marketing channels
•Attention to detail and ability to multitask