Community Engagement Officer Jobs

This role will serve as a project and support consultant on the Community Engagement department. You will take ownership of the strategy and execution of a key project while supporting day to day administration and maintenance of the United Airlines' employee giving and volunteerism platform, YourCause. This opportunity focuses on the following deliverables:

1. Partnership engagement and event activations – Develop, support and implement ongoing multi-market employee engagement program

• Ensure a seamless user experience in United’s volunteerism microsite to view and sign-up for opportunities by managing the general email inbox
• Support large scale volunteer event activations by recruiting employees to participate, communicating essential details to participants, and acting as day of event contact
• Create, maintain, manage the volunteer opportunities related to this campaign in the United online volunteer system, YourCause
• Support event planning logistics and serve as liaison for non-profit partners and vendors
• With non-profit partner organizations, research and select the most appropriate volunteer opportunities to make available to United employees across domestic and international markets
• Manage consistent post event communications including survey distribution as well as thank you emails
• Assist individual employees in logging hours and signing up for events

1. United volunteerism platform administration –The interface with the system vendor to facilitate a quality experience for all users. Responsibilities include;

• Generating and analyzing system reports as requested.
• Posting volunteer events on the system
• Troubleshooting functionality issues
• Collaborating with the vendor to continuously improve the interface and user experience
• Editing and approving postings for volunteer events created by employees

CRITICAL SKILLS AND EXPERIENCE

• Ability to prioritize and meet strict deadlines
• Must be legally authorized to work in the United States for any employer, without sponsorship or future sponsorship for a full/part-time position.
• Microsoft Office, PowerPoint, Excel, Word, Outlook
• Demonstrate strong verbal and written communications skills
• Possess strong interpersonal skills, with a focus on teamwork
• Attention to detail
• Very well organized and ability to coordinate and multi-task various responsibilities
• Demonstrate strong organizational and project management skills; ability to meet deadlines in a fast-paced environment