Communications Coordinator – Dental And Vision Health Care Professional (Hcp) Communications

As part of the Dental and Vision HCP Communications team, this position has accountability for dental HCP communications within the Supplemental Health Solutions organization. Incumbent will be responsible for execution of various communication initiatives for dental HCPs and the Cigna Dental employees supporting dental and vision networks. The position also includes resolving communication challenges and delivery limitations, and providing viable recommendations that optimize the dental health care professional experience in a cost-effective manner.
DUTIES AND RESPONSIBILITIES
Support the overall dental HCP communication strategy ensuring that it delivers an efficient and cost-effective competitive positioning of Cigna Dental in the industry.
Manage and execute on multiple complex projects with competing timelines.
Participate in assigned business projects as a communication subject matter expert with a goal to create an optimal communication experience for dental HCPs.
Attend project meetings as a representative of Dental HCP Communications team.
Interact with key matrix partners in various roles to drive and execute dental HCP communication strategies.
Coordinate with matrix partners to execute on comprehensive internal and external dental HCP end-to-end communication plans and their distribution for initiatives that affect dental and/or our network of dental HCPs.
Ensure all information has been received through the intake system to initiate timely, accurate, quality communication development.
Ensure that materials and plans conform to and meet different national and state regulatory requirements as well as Enterprise Marketing and Branding guidelines.
Draft content for internal and external dental HCP communications.
Manage communication review/editing process for documents requiring review and securing final sign-off from Dental business subject matter experts, project owners, any engaged Corporate Communications area, Compliance, Legal, and others as needed.
Secure accurate mailing lists, distribute mailings and pull appropriate reporting to ensure target audience is reached.
Interface with internal constituencies (e.g., Network Recruitment, Clinical, Network Operations) to execute on communication plans for new initiatives, policy/program changes and requirements for dental HCPs – this includes providing recommendations relative to the communication strategy and execution of Cigna's overall strategic direction and project objectives while remaining within the boundaries of the Dental HCP Communications budget.
Work with local market dental network recruitment team representatives to drive market and client specific communication strategies.
Assist in creating and maintaining Standard Operating Procedures for the Dental HCP Communications area.
Manage and maintain a centralized location for all approved Dental HCP communications.
Manage all reporting and tracking needs for the Dental HCP Communications team (e.g. budget, communication effectiveness, intake, distribution, etc.)
Requirements:
Bachelor’s Degree; in communications or equivalent field
5+ years managed health care/dental experience in communications
Broad business knowledge of the health care services industry.
Excellent project management, communication, and presentation skills.
Proven ability to work independently and proactively, and use critical thinking and problem-solving skills
Proven ability to prioritize multiple projects in a fast-paced environment to meet deadlines
Strong peer relationship management skills to foster collaboration, value others’ perspectives, negotiate, influence, and gain support and buy-in
Strong writing skills
Proficiency in Microsoft Office applications
Knowledge of Adobe Creative Cloud applications
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 84,800 - 141,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.