Club Server - Ocean Forest (Part-Time) Starting At $15.00/Hr

Basic Job Function: Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests and members. Able to serve guest in a variety of environments to include the casual Tee House, the club Locker Room, the Dining Room, Club Events and Catering in member homes. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.Minimum Requirements:

• Reset tables as needed
• Monitor diners' satisfaction frequently and anticipate needs without requiring direction
• Clear courses according to correct procedures and remove items from tray stands to Kitchen where items are properly deposited
• May be exposed to mechanical, electrical, chemical and fume hazards
• Excellent communication skills, both written and verbal
• Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code PolicyTasks/Responsibilities:
• Prepare station for service prior to guest arrival, including the supplying of side stands, setting and inspection of all tables for cleanliness, and correctness of settings
• Ability to read, write and communicate effectively in English, both written and verbal
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• Previous service experience in a luxury hotel, resort or fine dining restaurant preferred
• Learn the names and personally recognize our regular guests and members
• Accountable for guest satisfaction by ensuring Ocean Forest standards are met
• Maintains cleanliness and organization in all work areas
• Familiarization with restaurant POS systems preferred
• Ability to cross function in dining room, bar area, locker room and tee house
• Ability to easily adapt to organizational and environmental changes
• Serve and clean food and beverage items according to prescribed procedures
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• TIPS (Training for Intervention Procedures) certified preferred
• Properly obtain completed guest checks bearing all required information
• Provide support for club events and private parties to include set up and break down of components
• Record and bill food and drink orders accurately into the register system and process payments using guest/member cards
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• Uphold and ensure compliance with all company and departmental policies, procedures and standards of quality and timing
• Work independently to execute other duties as delegated by leadership
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Ability to lift, carry, pull, and push up to 30 lbs repeatedly throughout a shift
• Accurately summarize meals served for reporting purposes per established procedure
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Attends all scheduled employee meetings and brings suggestions for improvement Physical Requirements:
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Communicate continually with Servers Assistant, Chefs, and Supervisor/Manager on duty in order to deliver food in a timely fashion and execute a smooth flowing dining experience for guests
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers