Clinic Scheduling Representative Jobs

Clinic Scheduling Representative - This .1.0fte/Full-time position is typically scheduled to work 40/hrs per week, Monday-Friday, Day shifts for the Clinic Management Indirect Care Team. This position offers excellent full benefits, including generous retirement.

Non-exempt, pay range $19.72 to $28.38

Mason Health provides an excellent benefit package to Part-time and Full-time employees, including:

• Retirement/ Deferred Compensation plans
• Medical, Dental & Vision Insurance

Mason Health will make employer contributions of 8% of your compensation for each pay period that you contribute at least 5% of your compensation.

• Short & Long term disability insurance
• Life Insurance
• Paid Time Off, accrue up to 8 hours of PTO per bi-weekly pay period
• Flexible Spending Account
• Mental Health & Wellness resources
• Optional or elective benefits include:
• Employee Assistance Program
• Tuition Assistance Program

The Clinic Scheduling Representative is responsible for scheduling all routine and non-routine medical services with various healthcare providers. This includes entering the appropriate diagnostic testing, demographics, and insurance information into the electronic medical record to facilitate patient care and billing integrity. Patient schedulers help to ensure that patients flow through the scheduling and registration systems as quickly and efficiently as possible while also ensuring that all fiscal and clinical procedures are followed in a constant manner. Provides a “Patients First” experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner.

Duties And Responsibilities

• Performs other related duties and special projects as assigned.
• 5. Coordinates urgent scheduling directly with the appropriate triage team or assigned physician.
• 2. Schedules procedures utilizing the scheduling system following established protocols that promote physician satisfaction and scheduling efficiencies.
• 3. Answers incoming calls in a timely and professional manner; handles or reroutes calls as appropriate to ensure customer needs are met as efficiently as possible.
• Essential Job Function
• Verifies insurance eligibility and obtains necessary authorizations for services. Identifies and collects co-pay amounts.
• 7. Works collaboratively with team members within the clinic and with co-workers within the hospital. Participates in organizational engagement/quality/process improvement activities. Assists in the training of new employees, following established standards.
• 6. Answer and retrieves EMR data in an accurate and timely manner.
• 1. Maintains a welcoming, calm and professional environment at all times.

Organizational Responsibilities

In addition to the duties and responsibilities listed above, all employees are expected to support the Mason General Hospital & Family of Clinics mission, vision and values; comply with District policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.

Required Education And Experience

• High school diploma or equivalent.
• One (1) year of clerical/medical office experience preferred

Required Licenses, Certifications And/or Registrations

• None

PI212651863