Client Services Representative Jobs

Casa Grande Animal Hospital is looking to add a quality team member that will blend nicely into our Great Culture. Our clinic is located halfway between Phoenix and Tucson. It is a quick 25 min drive from the Chandler area. Our clinic has been serving the community since 1962. We are a full-service animal hospital providing veterinary care to dogs, cats and large farm animals. We offer services such as wellness vaccines, sick exams, emergency services, surgical services, x-rays, ultra sound and farm calls.

Here at Casa Grande Animal Hospital our team is committed to providing each client and pet with incredible veterinary services. We stirive for Good Culture for our Employees. If you are a passionate and caring team player please apply today! We are looking for a Positive Team Member for this fast paced client, who can multitask, but at the same time give "Excellent Customer Service"! Great Customer Service Skills is a must.
As a Receptionist you will:

~ Schedule: 4 days a week, 10 hour shifts

We are open Mon-Sat 8AM-6PM, schedules are usually 7:30AM-6PM, 8AM-6PM or 8AM-7PM

~ Check In and Check out Clients

~ Dispense Prescription items per Vet instructions

~ Schedule appointments

~ Phone skills to make calls and assist with scheduling

~ Prioritize multiple tasks in a calm, organized manner

~ Use Avimark to add documentation and update client records

~ Maintain a positive attitude in all interactions with clients, pets and other teammates.

~ Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Responsibilities / Qualifications:

• Experience with Avimark is preferred.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Knowledge of veterinary medical terminology and procedures.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.

Benefits:

• Life Insurance (Basic, Voluntary & AD&D)
• Discounted Veterinary Care
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off - for eligible positions only
• Retirement Plan (401k)
• Short Term Disability
• EAP (Employee Assistance Program)

• A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth

• Opportunity to make an impact in your community!