Clerical Assistant 4 - Counseling & Academic Advising Services

Macomb Community College is a leader in education, enrichment, and economic development. Macomb Community College believes in finding new enthusiastic external applicants and promoting from within the organization. Macomb Community college offers all employees a work life balance and employees of the College can participate in a tuition waiver program.

Clerical Assistant 4 - Counseling & Academic Advising Services

Perform various support functions in the Counseling and Academic Advising Services offices.

• May research departmental issues
• Maintain office literature racks
• Access Datatel Systems to maintain student records.
• Greet and properly direct students and staff
• Perform other related duties as assigned
• Create/organize client files for counselor appointments.
• Schedule faculty appointments for clients.
• Manage multi-line telephone system
• Pick up and deliver items from various departments, as necessary
• Correct and build departmental records
• May be assigned to work at other locations as needed
• General clerical duties including typing, answering phones and photocopying,
• Assist full-time staff in implementing programs
• May distribute mail and prepare mailings
• May train and schedule part-time staff as assigned

SUPERVISION RECEIVED: Reports to the Department Manager at the assigned campus. May take direction from the South or Center Campus Staff Coordinator or other designee.
SUPERVISION GIVEN: None.

High School Graduate or GED and some additional education including relevant course work and/or formal training.

Two years equated related work experience or a demonstrated ability to perform the duties of the position.

Must provide extensive customer service with courtesy and concerned attention to individual needs. Must create and maintain an environment that creates a positive atmosphere conducive to learning and student success. Will provide direct assistance to accommodate client needs, so must be able to deal with diverse populations. Excellent writing and verbal skills and the ability to follow precise procedures are required. High degree of accuracy required. May formulate project plans involving several departments. May be directly involved with agencies or persons outside of the college. Must be able to use Datatel and Microsoft Office Applications. Will be required to use advanced technical equipment. Must have the ability to manage time efficiently. Must be able and willing to work in a team environment.

To be scheduled by the department as needed, but not to exceed 20 hours per week. Times may vary. Monday or Tuesday evening required. Registration and start of semester may require additional hours.

$14.43 - $18.55 (2022-23 salary range) Maximum salary upon new hire $14.43 per hour.

South Campus

PT AFSCME 975 (2172.16)

4

PS1103P

04/18/2023

05/02/2023

The College prohibits harassment, including hostile environment and sexual harassment, against any individual or group based on race, color, sex, age, religion, national origin, ancestry, height, weight, sexual orientation, pregnancy, disability, genetic information, familial status, marital status, military or veteran status, gender identification or expression, or any other status or characteristic protected by applicable law.