Claims Assistant Jobs

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

• Ability to read and interpret data.
• Provide general support to adjusters for numerous functions. 1%
• Excellent phone call handling skills.
• Run wage statements for adjusters. 1%
• Approve all new vendors and make vendor address changes. 5%
• Basic working knowledge of Microsoft office programs and ability to type 40 wpm.
• Sort, index and determine path for medical bills in question. 1%
• Answer the Risk Management toll free phone line, return and transfer telephone calls to appropriate parties. Answer questions from claimants and providers. 30%
• Minimal clerical experience.
• Excellent written and verbal communication skills.
• Originate claims in the claims management system, claims set up. 40%
• Customer service oriented and works well in a team environment.
• File state reports (First report of injuries {FROI’s}), EDI. 15%
• Communicate new claims to our TPA where appropriate. 2%
• Pick up and sort department checks three times per week. 5%
• Strong organizational skills and the ability to prioritize.
• Knowledge of Workers’ Comp and/or General Liability a plus.
• Ability to handle confrontational situations in a mature and professional manner.

Education Requirements

High school graduate. College degree preferred.