City Fleet Dispatcher - Weekend Shift

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Summary

The City Fleet Dispatcher is responsible for the weekend supervision (remotely from home but still required to live in the Chicago area in case you need to go onsite) of local drivers in compliance with DOT rules and regulations in order to safely deliver customer’s freight on-time.

Schedule: Friday 8:00PM to Sunday 8:30PM

Salary $65,000

Compensation package includes annual salary (paid weekly), Paid Vacation (PTO), Paid Holidays, 401k, health insurance, dental, vision, life and disability insurance, and direct deposit.

For each weekend, actively managing during the day while being on-call at night to supervise and monitor local truckload shipments, local container drayage and shuttle/spotting activity with company drivers by giving direction via phone, text, email, or in-cab messaging.

Communication with drivers, dispatch support staff and customers to coordinate shipments, provide updates and capture accessorial information.

Use of company Transportation Management System (TruckMate/SCOS by TMW) and Fleet Management System (GeoTab) for dispatching and tracking.

Troubleshooting and resolving any issues that affect the on-time delivery of shipments, such as delayed ready times, driver call-offs, equipment mechanical issues, adverse weather conditions or traffic, etc.

Tracking of company equipment and trailer pools. Proactively communicating imbalances and making adjustments.

Other operational responsibilities as assigned.

Essential Functions

• Perform active role in dispatching and tracking of port and store delivery and LTL drivers.
• Ensure maximum communication and coordination between the dispatch, drivers, brokers, customer service and maintenance functions and other company departments.
• Maintain expected service outlined in customer service level agreements.
• Maintain proficiency in trends and technology applicable to respective transportation activities.
• Works directly with warehouse operations managers to facilitate an efficient and profitable flow of product.
• Minimize excess transportation and maintenance costs.
• Overall responsibility for the efficient operation of the dispatch, customer service, brokerage and maintenance divisions of the transportation department.
• Efficient, timely and effective utilization and maintenance of assigned equipment.
• Ensure that the needs of the customers are known, respond to them, and report problems to the Transportation Manager.
• Maximize revenue per truck, minimize deadhead and minimize turndowns.
• Follow and monitor port activity.
• Minimize driver turnover.
• Ensure compliance with DOT, FMCSA and OSHA regulations.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent communication and customer interaction skills
• Self-starter: ability to work independently
• Flexible work schedule some evening and weekend coverage required.
• Functional experience in warehousing, transportation, and supply chain management
• Strong knowledge of trucking processes, technology, transportation, and supply chain management.
• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
• Ability to assess problem, determine root cause, and work to resolution with a team.

Qualifications

• Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required
• Two (2) years or more related experience and/or training or equivalent combination of education and experience. required.

DOT Regulated: No

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Job Category: Transportation

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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