Chief Operating Officer Jobs

General Purpose

The Chief Operating Officer is a highly skilled and experienced operational manager, strategic thought partner and leader of organizational culture. The Chief Operating Officer will play a critical role in the refinement, design, and integration of organization wide, cross-team systems and processes to ensure alignment and increased operational efficiency. The Chief Operating Officer will drive the operationalization of the strategic plan with a human-centered focus. The Chief Operating Officer is the "second in command," senior-level member of the City's leadership team, overseeing the annual budget process, ensuring that all liquid asset-related procedures and policies are contemporary and implemented, and providing strategic leadership regarding the City's financial practices across departments. This Chief Operating Officer performs a variety of professional, administrative, and managerial duties related to planning, directing and controlling the administrative processes necessary to carry out the effective operation of the City, supporting the City Manager and the City Council in the day-to-day tasks required to run the City, and providing leadership citywide to both the public and City staff.

Reporting Relationships

Supervision Received: The Chief Operating Officer is supervised directly by the City Manager, working under the broad policy guidance of the governing body of the City of Moab. It is critical that the Chief Operating Officer maintains a productive relationship with the City Council.

• Supervision Exercised: Other specific department heads and/or Administration Department staff as assigned by the City Manager.

Essential Functions

The Chief Operating Officer:

• Advises and apprises the governing body as needed;
• Performs research on issues, policies, and political developments;
• Implements the policies, procedures and processes needed to effectuate the decisions of the City Council;
• Serves as a culture builder and transformative leader;
• Provides leadership, though partnership and tactical support;
• Frequently responds to and problem-solves constituent complaints and requests;
• Ensures that all organizational systems, policies, and practices reflect core values;
• Works closely with the City Manager and other senior staff to manage specific day-to-day operations and internal affairs of the City as directed;
• In the planned or unplanned absence of the City Manager, assumes all of the authority and responsibility of the City Manager unless otherwise directed;
• Coordinates and ensures strong execution across the Administrative Team in accordance with the strategic plan and drive strong cross-team systems;
• Implement and maintains organization-wide systems to develop, track and maintain key performance metrics; and

The Chief Operating Officer advises and at times will direct on behalf of the City Manager the following:

• The development of specific policies and procedures;
• Various new initiatives and projects.
• Hiring, evaluation, and discipline of staff;
• Internal investigations of any department or function within the City in order to make recommendations regarding the efficient functioning of city government; and
• The planning and development of departmental objectives, priorities, and standards;

The Chief Operating Officer will attend and/or conduct staff meetings, advise members of City boards and commissions, and attend City Council meetings as needed.

The Chief Operating Officer is in essence another public face of the City of Moab and may formally represent the City with other governmental agencies, community partn ers, the media, and businesses. As such, the Chief Operating Officer will periodically focus on establishing strong relationships with public and private organizations across the region.

Strategic planning

Furthermore, The Chief Operating Officer Will

The Chief Operating Officer is an essential oice in the overall strategic direction of the City and will advise the City Manager and City Council on a regular basis regarding the City's approach to maintaining a healthy organization.

• Coordinate closely with the Community Development Director in the ongoing development of a city-wide capital facilities plan; and
• Participate in citywide planning and visioning efforts;
• Consult regularly with various City staff regarding their departmental needs.

Minimum Qualifications

Education and Experience:

• An equivalent combination of education and experience
• Graduation from an accredited college with a bachelor's degree in business or public administration or related field; and
• Five (5) years of progressively responsible experience in municipal management; or

Experience In a Municipal Government Setting Is Required.

Required Knowledge, Skills, and Abilities:

Knowledge Of

• Municipal and fiscal accounting principles, practices, and procedures;
• State laws as they apply to city management practices, human resource management practices and procedures;
• Advanced database, spreadsheet, and word processing abilities, with a demonstrated history learning new computer applications quickly; and
• Municipal organizational structures and departmental operations including applicable laws and regulations;
• Management methods and practices;
• Extensive knowledge of government accounting and finance practices.
• Budgeting, accounting, and various revenue sources available to local governments, including state and Federal sources;

Skill In

• Organizing documents and presentations for public and internal consumption;
• Strong supervisory and personnel management skills; and
• Resolving disputes and complaints from the public;
• Communicating effectively orally and in writing;
• Excellent customer service skills, including the ability to de-escalate confrontational members of the public;
• Experience preparing data for and participation in data-driven decision making.

Ability To

• Proven ability to lead organizational change, with a keen sense for getting to an enduring result and through a process that strengthens trust and organizational relationships;
• Establish and maintain effective working relationships with the Mayor and City Council, department heads, intergovernmental agencies, employees, and the public.
• Plan, organize, direct, and supervise the work of professional and administrative subordinates; and
• Analyze a variety of financial and personnel problems and recommend action;
• Coordinate a variety of intra-governmental policy matters between the governing body and department heads;

Work Environment and Physical Demands

The Chief Operating Officer normally works in a safe, climate-controlled environment. Tasks may entail muscular strain, including walking, standing, stooping, sitting, reaching, and lifting up to 50 pounds. Talking, hearing, and seeing are essential to performing job requirements. Common eye, hand and finger dexterity is required for most essential functions.

While performing the duties of this job, the Chief Operating Officer will use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with the City Council and Mayor, city staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

Selection Guidelines

A formal resume is required; finalists will interview with the appropriate hiring authority a