Chief Of Staff To The Chief Information Officer (Cio)

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
This position requires work and residency to be performed within the state of AZ.
PURPOSE OF THE JOB

• We are seeking a highly skilled and experienced Chief of Staff to support our Chief Information Officer (CIO) in overseeing our technology and information management functions. The Chief of Staff will act as a strategic partner and

advisor to the CIO, ensuring smooth operations, effective communication, and efficient decision-making within the IT department. This is a key leadership role that requires exceptional organizational, analytical, and interpersonal skills, as
well as a deep understanding of technology and business processes.
Qualifications
REQUIRED QUALIFICATIONS

• Bachelor’s degree in nursing, public health, healthcare administration, business administration, or related field
• Required Work Experience
• N/A
• Required Licenses
• Required Certifications
• 5 years of experience in developing short and long range strategic plans, forecasting, and budgeting
• Required Education
• 2 year of project management experience
• N/A
• 5 years of Information Technology management or project management experience

Preferred Qualifications

• Master’s degree in information technology, healthcare administration, business administration, or related field
• Preferred Work Experience
• Preferred Certifications
• Preferred Education
• 7 years of experience in developing short and long range strategic plans, forecasting, and budgeting
• Preferred Licenses
• Project Management Professional Certification (PMP)
• 7 years of Information Technology management or project management experience
• N/A

Essential Job Functions And Responsibilities

• Operational Excellence: Ensure the efficient functioning of the IT department by optimizing processes, identifying areas for improvement, and implementing best practices.
• Strategic Partnership: Collaborate closely with the CIO to develop and execute the IT department's strategic vision, goals, and initiatives.
• Communication and Coordination: Facilitate communication between the CIO and other stakeholders, including executive leadership, department heads, and external partners. Coordinate meetings, prepare agendas, and provide timely follow-up.
• Decision Support: Conduct research, gather data, and provide analysis to support the CIO in making informed decisions related to technology investments, resource allocation, and risk management.
• Project Management: Oversee the execution of key IT projects and initiatives, monitoring progress, identifying potential risks, and ensuring alignment with organizational goals and timelines. Monitor projects, ensuring the program meets

milestones, deliverables, budget, and objectives.

• Stakeholder Engagement: Build strong relationships with internal and external stakeholders, representing the CIO's interests and promoting effective collaboration across departments.
• Team Leadership: Provide leadership, guidance, and mentorship to the IT department staff, fostering a collaborative and high-performing team culture.
• Policy and Compliance: Ensure compliance with applicable laws, regulations, and industry standards related to information security, data privacy, and technology governance.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
• Reporting and Analytics: Develop and maintain executive-level reports and dashboards to provide visibility into the IT department's performance, metrics, and KPIs.
• Perform all other duties as assigned.

COMPETENCIES
Required Competencies

• Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones.
• Experience in application development strategies and technologies.
• Strong written and verbal communications.
• Management skills in an operationally changing environment, with drive for results and success based on planned objectives.
• Demonstrated ability to conceptualize and contribute to the delivery of multiple technology projects.
• Management skills to lead effectively during ambiguity, while providing clarity for the path forward. Drive cultural and operational change that results best practice, efficient enterprise project portfolio management, strategic
• Required Professional Competencies
• Experience in developing and executing IT strategy in a corporate environment.
• Experience working with high volume, transactional, large capacity systems in a 24x7 environment.
• Required Job Skills
• Intermediate skill in word processing, spreadsheet and database software.
• Intermediate PC proficiency.

planning technology roadmaps, and system development lifecycle execution.

• Ability and experience to assimilate multiple new functions, services, projects, and systems while maintaining existing systems and programs.
• High standard of performance while pursuing aggressive goals
• Strong business acumen and experience communicating, networking, and influencing at all levels of the organization.
• Excellent communication skills. Ability to present and translate highly technical capabilities to business leaders in a way to gain understanding and to conceptualize business value.
• Flexibility and willingness to adjust to shifting demands/priorities.
• Required Leadership Experience and Competencies
• Ability to exercise independent judgment and creative problem solving techniques in a highly complex environment using leading-edge technology and or/integrating diverse technology applications.
• Interpersonal skills that allow for harmonious relationships with providers, members and coworkers.
• Strong customer service skills.
• Recognize strategic opportunities and use data to make timely and sound decisions.
• Principled leadership and sound business ethics

Preferred Competencies

• Preferred Job Skills
• N/A
• N/A
• N/A
• Preferred Professional Competencies
• Preferred Leadership Experience and Competencies

Our Commitment
BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.