Central Office Installation Technician - Telecommunications

The Installation Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless. (This is meant to be a guide. Duties may vary dependent upon management.)
Essential Position Functions:

• Manage inventory of assigned tools.
• Must coordinate the timely procedures of doing a power cut with the customer within the maintenance window. Responsible for the accuracy of all final paperwork required and turned over to the customer in a timely manner. Responsible for the start and completion of each project, which must result in a quality, on time, profitable product that is presented to our customer.
• Other duties as required.
• Submits ECR or Red Line for any change that would alter the work items, assignments, and/or specifications. Must be proficient in writing and presenting a method of procedure for our customers approval.
• Completes any additions, removals, changes, upgrades, and maintenance to service contracts. Performs installations and maintenance of equipment.
• Interfaces with customer contacts on projects and work orders.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication standards.
• Perform installation and maintenance of equipment installations, central office equipment including: iron work, AC, transport equipment, and all infrastructures. Occasionally performs outside plant installation.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless.
• Completes quality assurance procedures and checks the final products for errors. Ensures the safety, quality, and efficiencies of the crew.
• Stages all of the equipment and inventorying material for accuracy.
• Ensures that all assigned tools are current on calibration.
• Performs engineering of new projects.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety. Responsible for the accuracy in the installation of each and all types of equipment installed.

Requirements
Education and/or Experience:

• Ability to prioritize and complete assignments accurately and in a timely manner.
• Business School Desired.
• Must be able to efficiently use a Windows-based computer
• Must have demonstrated proficiency and profitability at the Technician III level.
• High school diploma or GED required. Vocational/Technical
• Strong interpersonal, organizational, oral and written communications skills.
• Ability to think critically and problem solve.
• Minimum of 6 years telecommunication training and/or experience.
• Must be able to pass a drug screen and criminal background check.
• Must be able to handle confidential/sensitive information with discretion and good judgement.
• Must be able to work alone, and with a team.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be mechanically inclined and have a strong mechanical aptitude.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged standing.
• Stooping, kneeling, walking, bending, crawling, and crouching, carrying, pushing and/or pulling. Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Carrying of loads up and down stairs. Reaching and/or grasping.
• Ability to effectively communicate with employees, management, peers, et al.
• Climbing stairs, ladders, and/or scaffolds.

Work Environment:
The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to chemicals and solvents.
• Exposure to noisy or dusty conditions.
• Exposure to mechanical, electrical, and/or other hazards.
• The position requires working independently, as well as part of a team.
• Frequent use of a computer is necessary.
• This position requires verbal and face-to-face contact with others daily.
• Must be able to travel up to 50% (most travel is planned well in advance).

This position requires use of all general office equipment
Benefits

• Referral Program
• Team Member Discount Program