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Company | Town Pump Company |
Address | Victor, MT, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-09-21 |
Posted at | 8 months ago |
Hotel Night Auditor
- CPR/First aid certification where applicable.
- Valid Montana Drivers License.
- Must display a high degree of pride and integrity in job performance.
- Possess the ability to communicate with fellow staff members any problems, questions, and situations which may arise during his shift (especially with regard to procedures that are not being followed).
- Must have ability to operate 10 key, calculator, typewriter, CRT, and facsimile machine.
- Must be able to learn and comprehend all company policies pertaining to his or her position and employment.
- Must be in uniform at all times.
- This individual, for all practical purposes, is the Night Manager. Since our Table of Organization does not carry that title, it is imperative that he or she understand the scope of the responsibility placed on him or her.
- Ability to work varied number of hours per week on a rotating basis. Shift is normally 11:00 p.m. to 7:00 a.m., but may vary from time to time.
- Must be a self-starter, have good judgment, and possess the quality of adaptability.
- Must possess a high sense of confidentiality, be poised and possess a pleasant personality.
- Must be mentally alert at all times, and possess high degree of confidentiality.
- Must have first-hand knowledge of the physical layout of the entire building.
- Responsible for answering the hotel switchboard in a timely, efficient, and courteous manner.
- May be required to perform security checks and hall patrols.
- Performs final checks of room charges and other transactions before audit.
- Prepares and balances all reports required by management.
- May be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room supplies.
- Responsible for accurate accounting of all guest rooms. Communicate pertinent information to co-workers and to management.
- Prepares credit card summaries and checks approval.
- Handles guest problems and complaints. Serves as information agent for hotel guests.
- Should be thoroughly familiar with all emergency procedures with regard to accident, fire, bomb threats, illness of guests, and other incidents as outlined in the “Safety & Security” manual.
- Performs check of audit reports as outlined in audit procedures.
- Generates audit report and records as outlined in audit procedures.
- Posts room and tax revenues and any phone or other charges.
- Responsible for daily execution of reservation checks to insure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked.
- Prepares coffee and breakfast bar for guests if applicable.
- Performs check in and check out of guests. Posts payments and charges as necessary. Responsible for funds received.
- Performs a variety of clerical and office duties.
- Any other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
- Ability to lift 30 lb. regularly and 50 lb. occasionally.
- Ability to climb, stoop, bend, lift, and carry.
- Ability to work in pleasant but demanding atmosphere.
- Ability to work in an open office environment with frequent background noise.
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