School of Management - CDO

74481BR

Student Services Officer 4, General

None - Not included in the union (Yale Union Group)

Full time

Regular

Academic Administration

Student Services Officer 4 (24)

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Central Campus

165 Whitney Avenue
New Haven, CT 06511

Standard (M-F equal number of hours per day)

Administration, Student Services

37.5

Design, develop, and deliver career management programming and coaching for alumni and Executive MBA students of Yale School of Management (Yale SOM). Programming includes large lectures, hands-on training programs, virtual and online/recorded programs, special events, one-on-one career coaching, and other special projects as needed. Assessing priorities, work load allocation, and managing internal and external relationships is key to successful management.
Reports to the Director of Career Education and Coaching with a dotted line report to the Managing Director of Alumni Engagement and Volunteer Engagement and Assistant Dean of the Executive MBA. Coach domestic and international alumni and EMBA students on appropriate career management and job search skills in one-on-one, small, and large group settings. Topics may include career progression/ promotion, career exploration, search strategy, resumes, networking, interview preparation and practice, and negotiating. Conceptualize, innovate/develop, and deliver/co-deliver career management programming to groups of 5-500 students and/or alumni. Programs include workshops, panel discussions, and virtual/online programs. Manage or lead various special projects/programs that provide career related support, such as the Reunion Career Day and Executive MBA-specific programming. Solicit, evaluate, track, and analyze data, using surveys and other tools/approaches, related to coaching programming assignments. Lead strategic conversations with the CDO team, EMBA office, Alumni Affairs, EMBA students, and/or other Yale staff to determine program offerings and innovations. Market, manage, disseminate, and document career management messages/communications internally and externally that pertain to programming, initiatives, or student needs. Responsibilities may include creating integrated marketing messages to building brand awareness for various programs, coordinating volunteer participation, or managing routine student and alumni communications through electronic and print media. Analyze markets and trends as they relate to the graduate management education job search and incorporate tips/advice into coaching students and alumni, and in developing career programming and written content. Other related responsibilities and projects as necessary.
Measures of Success: Feedback from students, alumni, staff and external constituencies such as employers. Successful delivery and management of programming responsibilities. Knowledge of Yale SOM environment, including people, facilities, and departments.
The following Essential Duties are generic in nature; the information contained in this Position Focus is most relevant to this position.

http://som.yale.edu/about/careers

1. Plans and executes admission, financial aid, internship, career services and student organization programs. Prepares and submits recommendations to admissions and financial aid committees. Plans and cultivates new corporate relationships to generate job opportunities both domestically and internationally. 2. Participates in long-range planning; recommends and contributes to the development of career services, financial aid, admissions, and student organization policies. 3. Provides guidance, advice and counseling on academic, admissions, financial aid and career services matters to students, student leaders and prospective students. Works with students, alumni and employers to identify existing and emerging employment opportunities. 4. Develops and analyzes statistical data to determine patterns and trends that impact and inform the directions of admissions, financial aid or student affairs. Conducts ongoing research on employment trends and evolving industry-specific recruiting and talent management needs. 5. Develops budgets and loan repayment schedules. 6. Develops systems for admissions, financial aid and student organization activities. Leads projects to continuously improve the use of technology. 7. Writes publications to inform students of developments within financial aid, admissions and student affairs offices. 8. Organizes and conducts corporate presentations, networking nights, and career fairs. Guide employers in developing and executing on and off campus strategies for attracting University talent. 9. Supervises and trains staff of exempt and non-exempt employees. 10. May perform other duties as assigned.

Bachelor's Degree in a relevant field and five years of experience in a related area or an equivalent combination of education and experience.

Ability to make independent, responsible decisions that create positive outcomes for SOM students, alumni, and employers. Experience with, knowledge of, or demonstrated interest in business careers, and global employment needs (Visa, etc.).

Excellent public speaking, presentation, writing, and communication skills. Proficiency in using on-line resources, spreadsheets and presentation software.

Deep commitment to customer service and the ability to multi-task, meet deadlines, and work successfully in a fast-paced environment. Occasional domestic and international travel. May require some evening or weekend hours for student, alumni, and employer events.

Strong interpersonal skills, demonstrated initiative, and the ability to work both independently and within a team. Ability to work in an ambiguous environment and influence across teams, including peers and non-direct reports.

Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.).

Master's degree in business or related field. Five or more years of experience in industry, experience recruiting or career coaching. Knowledge of career development, job search processes, and strong coaching skills. An understanding and appreciation for the needs and concerns of diverse working professionals with global backgrounds.

Occasional

Occasional

No

No

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

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