Cable & Internet Installer- Gulf Shores, Al

If you enjoy technology and serving your community, you'll love Mediacom. NO EXPERIENCE NECESSARY!
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Monthly bonus potential!
• Full-time with excellent benefits; Medical, Dental, Vision and more!
• Company provided uniforms and boots!
• Pay increases through self-guided study!
• Tuition reimbursement!
• Paid vacation, paid holidays and paid flex PTO!
• Generous employee discount on services!
• Paid on the job training and opportunity to promote quickly!
• 401K with company match!
• Company provided vehicle and gas card!
• Company provided tools, tablet and phone!

GENERAL RESPONSIBILITIES:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
SPECIFIC RESPONSIBILITIES:

• Completes appropriate paperwork functions as prescribed by system management.
• Inform customers of FCC Rules and Company policies as they pertain to customers.
• Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
• Reads general drop system layouts from blueprints.
• Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
• Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
• Works with connectors, fasteners and wire and uses hand tools.
• Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
• Properly uses, stores and maintains a VOM or DMM to check for "open" or "short" on line as well as AC and DC voltages.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
• Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
• Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
• Uses customary CATV hand and power tools in performance of job duties.

EXPERIENCE/SKILLS:

• Ability to work in all weather conditions and at various heights.
• Valid driver's license; satisfactory driving record required.
• Entry level; 0 to 18 months experience.
• Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• General level of mechanical and consumer devices knowledge
• High school diploma or GED required; trade school training preferred.

PHYSICAL REQUIREMENTS:

• Strenuous - Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Mediacom is proud to have received the following recognition: "2022 & 2021 Best Managed Companies," "2019 Best Company for Women to Work," "2017 Best Company for People of Color and Women to Work," and "Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award"
Mediacom is an EOE
m/f/d/v
KEYWORDS: Broadband Specialist, Installer, Technical Operations, Technician, Cable, Construction, Labor, Telecom, Internet, Install, Home Security, Xtream, Fiber, Copper
#LI-Onsite

Job Type: Full-time

Pay: $15.75 - $20.00 per hour

Benefits:

• Vision insurance
• Retirement plan
• Life insurance
• Employee discount
• Referral program
• 401(k)
• Dental insurance
• Paid time off
• Tuition reimbursement
• 401(k) matching
• Flexible schedule
• Health insurance

Schedule:

• Overtime
• Day shift
• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location