Business Systems Analyst Jobs

Requisition : 75282

PSEG Company: PSEG Services Corp.

Salary Range : $ 70,200 - $ 115,800

Incentive : PIP 10%

Work Location Category : Remote Local

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This position is a direct report to a Technology Product Owner in the Damage Assessment and Storm Analytics product group. Business Analyst is responsible for business systems and how they align with user needs. Document requirements, establishes scope, objectives and determines strategy for implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met for the Electric T&D business. Initial primary focus for this position will be the successful implementation of GIS based solutions to support the Advanced Distribution Management System (ADMS), associated advanced storm management tools including the new OSI OMS, and various field data collection efforts on a variety of T&D electric assets.

Job Responsibilities

Responsibilities include but not limited to

• Apply working knowledge of PSEG standards and procedures for distribution operations
• Travel to various PSE&G locations may be required
• Design, configure, develop, document and test technology solutions to meet business or technology requirements
• Prepare, maintain and administer various reports and systems through MS Office (Word, Excel, Access, Visio, Power Point, Project) as well as SQL, SharePoint and other analytical programming tools
• Provide specific contributions as directed by Technology Product Owner
• Evaluate existing technology solutions and platforms and provides recommendations for improving productivity and performance
• Collaborate with other members of the team and provide foundational support of all Service Now (SN) activities
• Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations
• Understand distribution as-built model and its relationship and interfaces to other systems such as ADMS/OMS and storm management tools
• Create process flowcharts, diagrams, and other related documentation
• Collaborate with IT stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to integrate applications and hardware
• Work collaboratively with cross functional teams in the support and development of data collection, dissemination, and analytics in a multi-faceted reporting environment (PowerBI) for business needs.
• Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements
• Assess and implement GIS solutions specifically designed to support the restoration management of outages for distribution systems
• Administer data ETL back-end processes from various utility systems in support of analytical tools and mobile applications
• Design, code, configure, test, implement and support software, hardware and systems as required
• Own and develop day-to-day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers' business and functional needs. Provide product expertise in regards to functional needs and processes
• Help Product Owners in the continuous improvement of their products following Agile product development practices and procedures
• Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape
• Support resolution of escalated support tickets
• Work with internal customers, including Operations and other distribution departments to develop tool requirements to achieve core business functions. Conceptualize, design, and communicate solutions to these requirements

Required

Job Specific Qualifications

• Without a bachelor's degree, you must have 6-8 years of relevant experience within technology and/or utility field.
• Leadership and influence skills.
• Ability to proactively communicate technical topics in a clear, succinct, and relevant way.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Math or related field with 2-4 years relevant experience within the technology and/or utility field.
• Experience working within a team
• Excellent teamwork, facilitation, relationship building, and negotiation skills.
• 2+ years of experience supporting small-medium sized projects, customer requests by documenting requirements, establishing project scope & objectives including: gathering and prioritizing customer requirements
• Ability to travel to various PSE&G locations as needed

Minimum Years Of Experience

2 years of experience

Education

Bachelor

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information. If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers.

People With Disabilities

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected]. If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click Link Below)

Know your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Pay Transparency Nondiscrimination Provision

Diversity at PSEG: Equal Opportunity Employer

PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.