Business Systems Analyst Jobs

Position Summary:
The Business Systems Analyst position is responsible for the definition and delivery of business process requirements for all business, financial and operational systems critical to the core functions of the Association. This position will assist in the delivery of insurance solutions through process innovation and continuous improvement initiatives by assessing and analyzing Navy Mutual’s current processes with the ultimate goal of creating more efficient internal practices to best serve our members.
Primary Responsibilities:

• Coordinates and leads business process analysis meetings in all departments of Navy Mutual. Uses data flow charts to document, define, and analyze current business practices; recommend and implement modifications as needed.
• Evaluates business functions, formulates, and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Work with developers and QA to refine user stories, features, and assist with rapid user feedback on a team using an Agile development methodology.
• Works closely with business users, technical resources, and developers to analyze system issues or defects, coordinate data fixes, and recommend, implement, and coordinate solutions.
• Creates and implements business process standards and procedures; evaluates industry wide standards. Develops methods and tools to track and measure results; performs research activities on industry trends, business products; analyze trends. Responsible for tactical and strategic recommendations.
• Works closely with the IT technical resources to integrate, implement, and support new and/or existing business systems and applications.
• Assists in overall definition of system requirements to meet functional business needs for Navy Mutual; documents existing business processes in order to define current business activities for the development of procedures and models.
• Responsible for analysis of business and user needs, documentation of requirements, translation into proper system requirement specifications, and development of Standard Operating Procedures.
• Apply detailed knowledge of business workflows gained through the business interviews and scoping to the product enhancements. Be a change agent who can work with internal teams to drive process improvements in an agile development environment.
• Work within an Agile framework to deliver product in sprints or hybrid sprints. Work with development team to prioritize and monitor work using Scrum. Monitor progress and make adjustments as needed.
• Executes requirements management, including planning, collection, analysis, validation, communication and documentation in Jira and Confluence.

Qualifications/Characteristics:

• Experience with process improvement, workflow, benchmarking and/or evaluation of business processes.
• Demonstrated strength in requirements analysis and documentation skills.
• Knowledge of financial services management systems needed, life insurance policy administration systems experience is ideal.
• Bachelor’s or Master’s degree in business, IT, Systems Engineering, or other related field required.
• Excellent written and verbal communication skills, interpersonal skills, and the ability to establish and maintain effective working relationships with others.
• Strong relationship management skills and ability to work independently or as part of a team.
• Extensive knowledge of business operations, objectives, and strategies as well as business process and information flow.
• Must have 2 years of experience working in an Agile environment.
• Proven ability to balance multiple projects successfully, and meet deadlines.
• Must have a minimum of 2 years’ experience of applicable business and systems analysis experience, such as functional analysis, requirements gathering, test case/scenario planning, etc.
• Understanding of re-engineering approaches with general knowledge of IT concepts, strategies, and methodologies.

This position is full-time and is located in Arlington, Virginia and will report to the Director of Project
Management - (Hybrid Working Environment).
Working Hours: 8:30 am to 5:00 pm
Navy Mutual is a non-profit, member-owned mutual association established in 1879 to provide affordable life insurance and peace of mind to members of the military and their families. One hundred and forty years later, our mission and commitment to protect those who defend us remains unwavering. Through quality life insurance products, no-cost educational programs and unparalleled service Navy Mutual has earned the loyalty and support of our growing membership.
Financially strong, Navy Mutual is proud to be a first-choice provider of life insurance to service members and their loved ones. Our team’s efforts to serve and protect our members and their loved ones is the reason that Navy Mutual enjoys outstanding customer satisfaction member retention ratings.
Inspired by the history and character of our own Members, Navy Mutual naturally promotes a strong, hardworking culture. Our staff, leadership, and Board members continuously strive to provide exceptional service and expert guidance to Navy Mutual Members, servicemembers and their families. Navy Mutual is committed to fostering, cultivating, and preserving a culture of diversity and inclusion, and embraces the characteristics that make our employees unique. We understand the collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but Navy Mutual’s reputation and success as well.
For a better understanding of our mission and culture, we have included a link of a video with testimonials from our senior leadership and employees. https://youtu.be/pGlsYPJJwp0
Navy Mutual offers a Full Benefits package including, medical, dental, vision, 401k, Student Loan Assistance, Tuition Reimbursement, life, and disability insurance.
Salary: Commensurate with Experience
We recognize that our strength and success are directly linked to the quality and skills of our diverse employees. We are proud to be a place where talented people who strive to support the mission and values of our association can grow as professionals, leaders, and individuals. Please visit www.navymutual.org to learn more about our guiding lights, history, and mission.
Navy Mutual Aid Association is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Navy Mutual utilizes E-Verify.
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