Business Process Support Associate

Business Process Support Associate

Company:

Stenger & Stenger, PC

*About the Firm:*

Stenger and Stenger, P.C, is a Grand Rapids, Michigan-based law firm dedicated to providing the highest quality legal representation for national clients since its inception in 1994, the Firm has distinguished itself in the Debt Collections field. We have earned national accolades and recognition for the superior methods and practices used to resolve even the most difficult accounts. Looking for candidates with 2 years of business support experience.

Our firm currently specializes in retail consumer debt collections. Our approach is focused on providing the highest quality legal representation for clients while simultaneously treating consumers with compassion and respect to reach fair resolutions. This sector of the legal industry is highly regulated to protect both the consumer and those clients attempting to collect debt which is owed. We’d love to share our knowledge with you!

*Benefits from Joining Our Firm:*

- Competitive wages based on experience, skills, and education

* We believe experience, skill sets, strong work ethic, and a positive attitude go a long way

- Training…. We’ve got you covered!

* You’ll have hands-on, 1-on-1 training until you’re confident in your role

* Our team is highly skilled and will train you from the ground up

* We’d prefer that you have some experience working with computers and Microsoft programs, but the rest is on us!

- Professional growth/advancement potential

* We understand that if we don’t offer it, another company will!

* We want you to stick around... grow with us, so we can grow with you

Our Law Firm is seeking a highly motivated and detail-oriented individual to join our Operations Department as an Entry-Level Business Process Support Associate. This role will primarily focus on managing and maintaining our System of Record, a critical component of our daily operations.

As a Business Process Support Associate, you will play a crucial role in ensuring the reliability and effectiveness of the processes used within the System of Record (Cogent). You will have the opportunity to work closely with our experienced operations team and gain valuable exposure to the inner workings of our law firm.

Key Duties & Responsibilities

Assist in the daily operations related to the System of Record Computer platform ensuring all data is accurate and up-to-date.

Collaborate with the operations team to identify and resolve issues, discrepancies, errors, or inconsistencies.

Conduct regular system audits to verify the integrity of the system.

Generate reports and provide information as requested by the operations team.

Assist in testing and implementation to enhance system functionality and efficiency.

Qualifications

BA/BS in a quantitative reasoning or critical thinking field such as Math, Engineering, or Technology

Required Qualities and Skills

Strong attention to detail and excellent organizational skills.

Basic understanding of computer systems and software applications.

Excellent communication skills, both written and verbal.

Ability to work collaboratively in a team environment and take direction from senior team members.

Proactive and self-motivated attitude, with the ability to prioritize tasks and meet deadlines.

Able to manage sensitive and confidential information.

This is an excellent opportunity for an entry-level candidate who is eager to develop their skills and gain hands-on experience within the legal industry. At Stenger and Stenger, we value teamwork, growth, and innovation, and we are committed to providing a supportive and inclusive work environment. Stenger & Stenger, PC. offers competitive compensation and many benefits including:

401(k) with specific matching

Health insurance

Vision insurance

Dental insurance

Employee assistance program

Life insurance

Paid time off (PTO)

8 Paid Holidays

3 Pro-Rated Sick Days

- Demonstrated organizational, analytical, and problem-solving skills

- Ability to multitask and toggle several different programs at once

- A positive attitude centered on teamwork and collaboration

- Successful completion of a pre-employment background check and drug test

- Position must be worked in-office. Not a remote opportunity at this time.

To learn more, please visit - www.stengerlaw.com