Business Operations Manager Jobs

Summary:

We are a dedicated team of objective, experienced, and knowledgeable medical and scientific product development leaders at THA. Our firm specializes in healthcare innovation, providing world-class support for the development and implementation of innovative strategies across various disease areas and segments of the industry. As the Operations Manager, you will be an integral part of our team, working directly with me to manage the day-to-day operations of our startup. Your role will involve overseeing key projects, managing invoicing, developing a CRM system, creating new client intake infrastructure, handling general email work, and other activities that contribute to our overall success.

Responsibilities:

• New Client Intake Infrastructure: Design and streamline the process for onboarding new clients, providing a seamless and positive experience from initial contact to full engagement.
• General Email Work: Manage and prioritize email correspondence, promptly responding to internal and external inquiries with professionalism and efficiency.
• CRM Development: Lead the development and optimization of our Customer Relationship Management (CRM) system to enhance client interactions and maximize operational efficiency.
• Project Management: Take charge of key projects, ensuring their successful execution by coordinating tasks, timelines, and resources.
• Invoicing Management: Oversee the invoicing process, ensuring accuracy, timeliness, and resolution of any discrepancies.
• Problem-Solving: Embrace the startup mentality, approaching challenges with resourcefulness and creativity to find innovative solutions in situations where there may not be a predefined answer.

Qualifications:

• Strong attention to detail and organizational skills to ensure smooth operations and efficient project execution.
• Excellent verbal and written communication skills to effectively collaborate with internal and external stakeholders.
• Proficiency in project management tools and CRM software to effectively manage tasks and enhance client interactions.
• Proven experience in operations management or a related field, showcasing your ability to handle multiple projects and deliver high-quality work.
• Adaptability and resourcefulness to thrive in a fast-paced startup environment.
• Ability to work both independently and collaboratively within a team to achieve shared goals.

Join our team and be part of an exciting journey, where you'll have the opportunity to contribute to groundbreaking healthcare innovation strategies. If you are a motivated and diligent professional who can excel in a dynamic and flexible environment, we look forward to receiving your application!

To apply, please submit your resume and a brief cover letter highlighting your relevant experience to [email protected] . We can't wait to learn more about you and how you can contribute to our mission.