Business Office Manager Jobs

Overview

The Business office manager is responsible for individually completing or supervising all business aspects of the nursing home.

Supervisory responsibilities

The Business Office Manger is responsible for supervising other administrative positions at the facility-admissions, accounts payable clerk, receptionist, payroll and human resources.

Qualifications

The minimum qualifications of the Business office Manager position include the following:

• Effective user of technology, including personal computer and software applications in job functions. Examples include Microsoft Outlook, Email, Word, Excel, Internet, and use of billing and accounting software.
• Freedom from use of and effects of use of drugs and alcohol in the workplace.
• Strong organizational skills, including managing the outcome of others, and the ability to effectively multitask.
• Experience: Relevant long-term care or health care experiences is preferred, but not required.
• Education or experience with accounting functions, including accounts payable, billing, account receivable collections, and ban reconciliations. A degree is preferred, but not required with sufficient relevant experience.
• Posses’ strong interpersonal skills, including communication with supervisors, other staff and managers in the facility, vendors and effective communication with residents and family members.
• Ability to effectively manage outcomes of this position as well as the outcomes of others in an environment of accountability.
• Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in healthcare related setting are ineligible for employment in this position.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and policy procedure manuals. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the public.

Reasoning Ability

Ability to define and solve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables.

Essential Functions and Responsibilities

To perform this job successfully, an individual must be able to perform each key function.

Leadership

Demonstrates willingness to take risks; generates new ideas for change; evaluates and recognizes priorities; selects effective team members; challenges others to learn; keeps current and integrates new information; communicates and models organization values; fosters high performance; recognizes need for and provides adequate resources.

Process Improvement

Applies PI principles, tools, and techniques; assists in data collections; identifies processes for improvement in daily work; educates new staff in team processes.

Interpersonal Skills

Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; sets clear standards for performance; evaluates job performance and provides effective feedback; establishes systems to measure effectiveness, efficiency, and service; creates and maintains reporting mechanisms.

Continuing Education

Attends in-service and education programs; attends continuing education required for maintenance of professional certification or licensure.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands and fingers to feel, handle, and touch; reach with arms and hands; and talk or hear. Occasional physical effort with medium to heavy objects may be required. Transferring residents weighing between 10 to 25 pounds is occasionally required. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

Characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be exposed to blood or other bodily fluids, fumes, airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.