Business Analyst, Leasing Applications (Fully Remote)

We consider People first and believe true success can only be achieved when it is experienced by our shoppers, retailers, and team members alike. That’s not a tagline, those are our Core Company Values, written by our People, for our People.

With sites across North America, our diverse internal and external communities, stakeholders, and partners choose Tanger for the best value, experience, and opportunities. We care about delivering on the Tanger Difference of working at Tanger.

In our continued transformation from a real estate company to a customer experience company, we are seeking an IT Business Analyst who will optimize IT’s efficiency through liaising between business users and the technical team. This position will report directly to the Application Manager with geographic flexibility to work remotely offered by Tanger’s hub-and-spoke approach to a modern Teams-driven workplace.

About the Role:

As the IT Business Analyst, you will engage users to document processes, define business requirements and translate those artifacts for development. You will coordinate IT development initiatives from discovery to release including scope definition, scheduling and release management.

About the Tanger Perks:

• Team Member Discounts
• And more…
• Paid PTO and Holidays
• Paid Volunteer Hours
• Generous Suite of Medical, Dental, and Vision Benefits
• Voluntary Benefits
• Group Life and Disability Insurance
• Team Member Paid Leave Programs
• Tuition Reimbursement
• 401(k) match
• Wellness Incentives
• Competitive salary

How you will contribute to what we do:

• In conjunction with the Product Owner, assist maintaining the product backlog and articulate backlog themes/epics to aid in road-mapping.
• Initiate discovery meetings with internal business partners to define processes, requirements, and the ideal user experience.
• Create and maintain user stories and acceptance criteria for revised features or enhancements.
• Collaborate with the development team to refine requirements and deliverables including process flows and storyboarding.
• Present or “demo” new features and enhancements to the business for approval.
• Facilitate, design and perform User Acceptance Testing (UAT) as required.
• Validate software requirements and designs with all stakeholders.
• Troubleshoot application specific user errors that the help desk escalates.
• Analyze processes and recommend improvements, efficiencies, and technical solutions.
• Forge strong relationships with all internal business partners.
• In conjunction with the Applications Manager, keep stakeholders informed of projects’ statuses and mediate any scope changes.

About You:

• You are comfortable engaging business owners of all levels, end users, and engineers alike, and translate each groups’ language for the appropriate audience.
• You are self-motivated and willing to learn new things.
• You have a Bachelor’s degree in Business, Information Systems, Real Estate or equivalent experience in a related field and one (1) plus years of experience in project management. Relevant experience with the commercial real estate industry, two (2) years of Agile/Scrum experience or a Scrum Master certification, and experience with an agile platform is preferred.
• You welcome change and an agile working environment.
• You manage responsibilities well without consistent oversight.
• You embrace diversity of people, thought and style as the best way to bring value for our customers and retail partners.
• You can clearly communicate technical/complex information both verbally and in writing to development team members.
• You can collaborate with a variety of roles on large initiatives.
• You have effective problem solving and critical thinking skills.
• You understand the software development life cycle (SDLC) well.
• You are highly organized, can keep large amounts of notes and tasks in order.
• Your are excellent at visualizing and documenting processes using charting software (LucidChart, Visio, etc.).
• You can independently own smaller tasks from conception to execution.

Experience the difference and be a part of our extraordinary team!