Business Analyst Jobs

WHO WE ARE

We’re a global team of over 25,000 engineering, manufacturing, supply chain and sustaining service experts who partner with customers to bring their products to life through inspired innovation and world-class customer service.

From surgical devices and health monitors to warehouse robotics and space products, we partner with our customers to help create the products that build a better world.

Whether you’re looking to start, make a change or advance your career, find your path at Plexus Corp. and make an impact.

WHY WE LOVE IT

Engaging and challenging projects that fulfill and develop you. People that inspire and empower you to realize your full potential. Leadership and development programs to support your career goals.

We believe that our people create our best Plexus. At Plexus, we value the ideas generated by our collective uniqueness and recognize that the diverse backgrounds, life experiences and perspectives of our team members enable us to create the innovative products that build a better world. Because of this, we encourage people of all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.

HOW YOU WILL DO IT

Purpose Statement: Business Analysts provide Customer Service Excellence by helping customers implement technology solutions in a cost-effective way, determining the requirements of a project or program, communicating them clearly to stakeholders and solutions development, and helping end users test and deploy the solutions.

Key Job Accountabilities:

• Manage and successfully deliver low to moderate complexity efforts.
• Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
• Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands. Assist with prioritization exercises by providing cost and effort estimation/analysis. Manage the priority of demands to map them appropriately into a process focused functionality roadmap.
• Contribute as a global team member as part of the overall application delivery process. Represent customers by collaborating with all IT Teams (e.g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.

Additional Accountabilities:

• Additional duties as assigned.
• Actively participate in Functional User Groups and similar meetings by sharing common problems and solutions across multiple sites/regions and providing user request updates.
• Focus on continuous improvement - personal, the team, and processes. Develop, discuss and adapt to those enhancements and changes.
• Create detailed process diagrams to demonstrate desired functionality (as needed) and participate in requirements reviews and walkthroughs to communicate customer needs and expectations and assist in coordination of User Acceptance testing (UAT).
• Technical Currency: Remain current on Plexus business, industry and IT technology trends in order to provide forward looking solutions
• Regulatory Compliance: Ensure that solutions support Plexus and customer policies surrounding key controls and compliance, such as SOX, ITAR, EAR, FDA, and others as appropriate by properly specifying these needs as part of the overall delivery of requirements.

Education/Experience Qualifications:

• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
• Agile and Lean Six Sigma certifications are desirable
• 0-2 years of related experience is required.
• A minimum of an Associate’s degree is required; a Bachelors is preferred.
• ECBA certification achieved or expected within role
• Experience in computing systems or IT support is highly desirable

An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:

• Continuous learning
• Analytical ability
• Critical thinking
• Ability to facilitate meetings
• Collaboration
• Ability to negotiate
• Strong communication skills (both written and verbal)

Work Environment:

• The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.

Some offers of employment are contingent upon successfully passing a drug screen and upon completion of a confidentiality agreement.

Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status. We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today!

Globally, our policy is to recruit people from wide and diverse backgrounds. However, our company does not typically undertake sponsorship, including for H-1B, TN, and other nonimmigrant visas. Additionally, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.