Business Analyst Iii/Sw Engineer Iii

Who We Are
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com.
What You Get To Do
Employee must ensure that all tasks and job duties are completed. This is a hybrid role in which you will perform the role of a business analyst and software engineer combined, offering support and guidance to the new employees during their early employment period. You will be responsible for the detailed preparation of the solution concept selected in the design phase as the basis for the order execution and for the development of control engineering solutions for our customers using innovative information technology.
Essential Functions and Responsibilities:

• Provide support to the new employees
• Responsible for Controls Information and knowledge transfer for the department (local at SWENG KUS) and within your own special field (including setting up and driving associated processes)
• Engage in active knowledge transfer not only of self-development but also of others in relevant to the industry topics (through lectures, trainings, further education, expert advice, and/or problem solving)
• Coordinate customer projects with the software suppliers
• Provide support to the project-implementing departments (Planning, Development, Commissioning, etc.)
• Create development requests
• Participate in factory acceptance testing and internal testing
• Support department management with the development and implementation of assigned strategic initiatives
• Conduct continuous updating of customer specific SW-documents during the change order execution and responsible for the integration of the change requests
• Perform administrative tasks to support the Supervisor (e.g., approval of hours for other team members in KNAPP’s time tracking system)
• Monitor and address any deviations from the original scope of supply
• Build up additional knowledge through external material, optimizing the flow of ideas and effective solutions, e.g., stay apprised on current trends and innovations, study applicable marketing and new technical material, attend seminars on relevant topics, etc.
• Prepare provision of modern specialist training materials (e.g., eLearning)
• Perform internal review of work from other employees in the department (e.g., documents produced for customer’s approval)
• Check the layout for the feasibility of the software processes
• Actively support the stakeholders in the department, by asking and determining, who needs information/ ongoing updates on the subject, in what granularity, and for what purpose
• Organize and participate in planning meetings with the mechanical, hardware, and electrical engineers
• Other duties as assigned
• Responsible for the customer communication / clarification of details
• Develop and improve planning documents
• Support Project Management
• Creating interface documents, specification sheets, internal documents for project-executing departments, and test plans (factory, internal, and customer-specific acceptance tests)

What You Have

• Sound understanding of system components of KNAPP-Group (Function, software, hardware)
• B.S. in Industrial Engineering, Computer Science, Information Technology, Logistics, related discipline, or equivalent work experience (required)
• Strong knowledge of inventory strategies commonly deployed in the process of warehousing
• Ability to plan and hold meetings with the planning team and customers
• Sound understanding of complex processes in the workflow of our customers
• 3+ years of intralogistics automation software and process design experience (required)
• Excellent knowledge of intralogistics, automated storage systems and understanding of complex processes
• Language skills: English required; bilingual preferred
• Computer skills (MS Office, KNAPP-internal tools)
• 5+ years with KNAPP (preferred)
• Strong knowledge of intralogistics/automation software architecture (WMS, WCS, SRC), interface communication, programming, databases, and data structures
• Sound understanding for integration possibilities of the KNAPP system into customer environment
• Knowledge of picking technologies such as automated storage systems, goods-to-person, voice, PTL, A-frames, unit sorters and different methods of deployment of each technology

Working Conditions and Environment:

• Required to go beyond the standard working hours to fulfill workload requirements.
• Physical requirements may include sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds
• Ability to travel by air both domestically (U.S.) and internationally (primarily Austria and other parts of Europe, as well as Canada)
• Professional office etiquette is always required
• Passport or ability to obtain passport
• Authorization to work in the U.S.
• Travel is required (ca. 30%)

What You Will Get

• Quarterly employee events
• 401k with a very generous employer match and no vesting!
• Tuition Reimbursement
• Pet Insurance
• Corporate Social Responsibility including recycling, sustainability and volunteering
• Paid Parental Leave
• 2 remote days per week
• Profit Sharing
• Subsidized food delivery
• Paid Vacation & Holidays
• Subsidized Daycare
• Monthly celebrations
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• Half day Fridays
• Industry competitive compensation

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy, and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”