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Business Analyst I, Technical

Company

CGS Federal (Contact Government Services)

Address Washington, DC, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-09-03
Posted at 8 months ago
Job Description
CGS is seeking a Business Analyst to act as liaison between multiple technical divisions within a large federal agency in order to provide technical business analyst and improvement consultation. This will including the analyzing, documentation, research, and recommendation related to both new implementations and improvement of existing programs and procedures.


Job functions may include:


  • Report on common sources of technical issues or questions and make recommendations to product team
  • Help design, document and maintain system processes
  • Perform quality assurance
  • Communicate key insights and findings to product team
  • Own and develop relationship with partners, working with them to optimize and enhance technical integration processes
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Define configuration specifications and business analysis requirements
  • Define reporting and alerting requirements


Required skills, knowledge, and abilities include:


  • 1-3 years experience with business analyst / project management support
  • Ability to produce quality work independently or in a group setting.
  • Familiarity with Agile Project Management priciples
  • Experience with MS Office Suite and Sharepoint (Microsoft Teams and Dynamics CRM are additional positive qualifications)
  • Willingness and ability to pass background check / security screening
  • Excellent writing and Communication skills


THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:


  • Federal Agency issued security clearance
  • Document generation and management
  • Scrum Master training/certification
  • Knowledge of Project Management tools such as JIRA or Confluence
  • Experience with Government software development policies and procedures.
  • Client facing communication experience


Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world class personnel to deliver customized solutions that fit specific needs and solve the most challenging, dynamic problems. Our team emphasizes technical expertise and an empathy to public service to provide unique top tier support for our government engagements.


SOME BENEFITS OF THIS POSITION INCLUDE:


Health, Dental, & Vision insurance


Life Insurance


401k


Flexible Spending Account (Health, Dependent Care, and Commuter)


Paid Time Off & Observance of State/Federal Holidays


For more information about CGS please visit: https://www.cgsfederal.com


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