Business Analysis Analyst Usa

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

The Security Business Analyst works within a multi-disciplinary team of engineers, architects, program managers and the business to produce requirements, specifications and use cases for the multiple phases of project work for the Domain Segmentation Program at Equinix. Success for this role is centered upon your ability to communicate with different user groups and organizations across the Equinix organization while translating business needs into requirements, technical design, and actionable steps and guidelines.

The Role will:

• Assist with production of training guides.
• Continuously improve existing business processes and strive to develop new ones to improve efficiency.
• Determines and applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues
• Ability to work with business users, technical engineers, and architects to produce requirements, high level, and detailed designs.
• Conducts basic analysis, reports and supports with various projects Responsibilities Problem Solving/Assessment
• Bridge between the business and technical teams to produce business and functional requirements and specifications for the multiple phases of project work for the Information Security Program at Equinix.
• Assist with production of operational procedures.
• Build and maintain use cases and user stories from the Equinix business focused on Identity and Access Management.
• Act as an information source and communicator between business groups within Equinix and Information Security.

Knowledge / Skills / Abilities:

• Excellent problem-solving skills.
• Demonstrated knowledge of gathering and producing requirements specifications and use cases for Information Technology projects.
• Analytical mindset and attention to detail.
• Excellent interpersonal skills.
• Self-organized and self-driven to execute work assigned.
• Able to prioritize multiple tasks being worked on simultaneously.
• Excellent written and verbal communication skills.

Required Qualifications:

• Broad knowledge of information technology in various application and infrastructure platforms including network (physical, virtual, internal, cloud), system platforms, storage, directory services, and end user computing.
• 2+ years’ work experience as Information Technology Business Analyst or a degree in computer engineering, business administration, or related field with experience in Information Technology.
• Demonstrated ability to work within globally dispersed and cross-functional teams.
• Demonstrated strong analytical and problem-solving skills.
• Preferred experience working as a Business Analyst in Identity Access Management.

Collect & Map

• Map to Domain(s) (IBX, Corp and/or Mgmt)
• Map Systems (T1) and Support Tools (T0) with business operations, maintain stakeholder listings (existing & net-new needed)
• Update & maintain design diagrams/architect diagrams/process diagrams
• Determine orders of magnitudes for solution proposals to assist with costing and BOMs through asset analysis and sampling
• Map Systems (T1) and Support Tools (T0) with design principles (existing & net-new needed)
• Update Lucid/docx icon Solution Design mapping as needed
• Collate Inventories from Networks, VMWare, Claroty etc – for Mapping of Systems (T1) End User Devices (T2) and Support Tools (T0) to Domains
• Map/Track design solutions to ensure list of design decisions and use cases are addressed
• Desktop Application Usage Survey
• Collect/Develop & Map End User “Use Cases” with end User Devices (T2), Systems (T1) and Support Tools (T0) [day in the life of…]

Analyze

• Present to Architect(s) for decisioning (Duplicate, Move, Retain with Risk Mitigation)
• Analyze & cross compare to ensure alignment between diagrams and Solution Design document
• Analyze & confirm all design options conform to design principles & tiering model
• Prepare and compute BOMs based on design solutions
• Analyze multi-domain systems (T1) against criticality/supported business functions
• Assist in identification of, and document all shared Tooling (T00) Systems
• Provide other analysis results to Architect for review & feedback as needed
• Prepare Risk Data for Stakeholders Decisioning
• Analyze & elevate any gaps in design to Lead Architect to address

Support

• 1on1 Working sessions with Lead Architect
• Share screen & support design in working sessions
• Work in group design sessions with Project team & stakeholders

Document

• Update Business Solution Documentation as design matures
• Create any new/ADHOC design documentation needed for review/sign off
• Capture any additional exceptions not originally captured n Q1 requirements