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Box Office Ticket Agent
Company | Mohegan Sun |
Address | , Uncasville, 06382 |
Employment type | |
Salary | |
Expires | 2023-10-14 |
Posted at | 8 months ago |
Division
Mohegan Sun
Type of Position
On call
Pay Rate
City
Uncasville
State
CT
Job Level
Entry
Education
High School Diploma
Department
Box Office
Category
Entertainment
BOX OFFICE TICKET AGENT
USH03
Position Summary:
This position is responsible for both ticket and gift card sales for the property, while providing superior customer service.
Primary Duties and Responsibilities: includes but not limited to:
- Sells ticket via walk up and over the phone
- Processes gift card transactions via walk up, over the phone and via Mohegansun.com online store
Secondary Duties and Responsibilities:
- Helps support related in-house departments, as needed
- Distributes will call for all ticketed events
- Maintains confidentiality in regards to event and guest information
Minimum Education and Qualifications:
- Previous money handling experience
- Must be familiar with a computer
Competencies: Incumbent will master the following competencies while in this position:
- Excellent guest service skills
- Able to read, understand and communicate all necessary information
Training Requirements:
- Proficiency in Box Office ticketing software and other applicable computer programs
- Knowledge of the Mohegan Sun gift card database system
Physical Demands and Work Environment:
- Must be able to lift up to 30 lbs.
- Must be able to work long hours, nights, weekends and holidays, as assigned
- Must be able to sit and stand for extended periods of time
- Must be able to adapt to a high energy environment that is constantly changing
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Mohegan Sun practices Native American Preference. "Native American" means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.
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