Boutique Hotel General Manager - Luxury Experience | 145K - 200K | South East

Job Details:

• Preferred Skills: Some F&B skills and Rooms experience
• Location: SC
• Property Size: 38 Rooms
• Position: General Manager
• Bonus: 40% bonus potential ($58,000)
• Salary Range: Up to $145,000

We are currently seeking a highly skilled and experienced General Manager for an upscale establishment. As a confidential job advertisement, we request that interested candidates maintain the confidentiality of this opportunity.
The General Manager will assume full responsibility for the successful operation and administration of all hotel departments, ensuring the highest standards of excellence are upheld. The role encompasses overseeing Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering departments. The General Manager will be accountable for delivering exceptional guest experiences, maximizing financial performance, supervising hotel employees, implementing policies, and providing training, coaching, and motivation to the team.
To excel in this position, the General Manager must maintain a comprehensive understanding of all hotel departments, fostering a consistent focus on delivering unparalleled guest experiences while optimizing department profitability. Additionally, the General Manager will play a vital role in engaging with the local community and representing the hotel in a positive manner. Success in this role will be achieved through strategic planning, effective implementation, and control of strategies that drive desired outcomes. Furthermore, the General Manager must create, develop, and maintain a competent, motivated, and empowered hotel staff.
Guest Service & Satisfaction:

• Address guest feedback and special requests promptly, resolving any issues and responding to guest reviews.
• Demonstrate a strong commitment to guest service, initiating conversations with all guests, and maintaining a professional and composed demeanor in all situations.
• Assume responsibility for Guest Service scores, reviewing them with the staff, identifying areas for improvement, and implementing incentives for hotel staff.

Requirements
Job Requirements:

• Excellent verbal and written communication skills.
• A college degree and a minimum of five years of related experience in hotel operations.
• Thorough understanding of profitability and budget goals.
• Exceptional attention to detail.

If you meet the above qualifications and are interested in pursuing this confidential opportunity, please submit your resume and a cover letter detailing your relevant experience and accomplishments. We appreciate all applications; however, only those selected for an interview will be contacted.
Benefits

• Life Insurance (Basic, Voluntary & AD&D)
• Training & Development
• Family Leave (Maternity, Paternity)
• Retirement Plan (401k, IRA)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)