Bookkeeping Lead Jobs

Job Title Bookkeeping Lead

FLSA Status Hourly

Reports To Guest Services Manager

Responsible for working closely with all bookkeeping associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Contributes to store profitability by effectively managing all aspects of bookkeeping department operations, to include but not limited to labor, expenses and guest service.

Essential Duties And Responsibilities

• Addresses guest concerns and resolves issues when a guest is not satisfied
• Writes and conducts performance reviews of bookkeeping associates
• Other duties as assigned
• Finalizes and approves weekly work schedule for bookkeeping associates
• Provides excellent services to all guests
• Communicates and works cooperatively with Store Director, other department managers and bookkeeping associates to maintain standards and exceed guest expectations
• Develops assistant department manager and/or department leads to prepare for advancement opportunities
• Prepares, verifies, and processes invoices while complying with company policies and procedures
• Trains new bookkeeping associates
• Assists all department associates with daily responsibilities while leading by example
• Ensures all department standards are being met in the bookkeeping department
• Leads, coaches, teaches and reinforces Festival culture, guest service, and performance expectations to all bookkeeping associates
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Answers the telephone and assists guests using proper phone etiquette
• Answers questions and provides guidance to all bookkeeping department associates
• Assists guests with finding items they are looking for while on the sales floor
• Documents violations of company policies/procedures by bookkeeping associates and conducts appropriate corrective action, up to and including termination
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas
• Maintains adequate staff levels by interviewing applicants and extending job offers

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with guests and all personnel
• High School Education or equivalent combination of education and experience
• Good oral and written communication skills and the ability to handle situations

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The position requires the employee to lift up to 50 pounds on an occasional basis
• The employee must possess the ability to sit for long periods of time. Requires fine finger and broad manual dexterity

WORK SCHEDULE

The Bookkeeping Lead position is a full-time hourly position. The most common shift to be worked will be 5am to 1pm, including weekdays, weekends, and holidays.

Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.