Body Shop Estimator Jobs

O'Daniel Auto Group is seeking to hire an experienced Automotive Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; it's our job to turn a difficult situation around.

We offer excellent customer service to all our customers. We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community.

We offer:

• Fast-paced work environment
• Automobile purchase program
• Competitive pay plan - salary commensurate with experience
• A positive, professional work environment
• Healthcare, Dental and Vision insurance options
• 401(k)

Responsibilities - Body Shop Estimator:

• Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies
• Use excellent communication skills and empathetic nature to help customers through the process
• Determining repair needs based on customer information, vehicle walk-around, inspections and test drives
• Communicating frequently with technicians and parts Associates to ensure timely completion of work
• Managing multiple repairs simultaneously
• Greeting customers and discussing repair options
• Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed
• Understanding basic parameters of collision repair as well as insurance programs
• Gaining superior product knowledge to effectively help customers
• Processing transactions
• Producing repair orders for customers, including cost and time estimates, with full transparency

• Providing exceptional customer experience to drive loyalty

Requirements - Body Shop Estimator:

• Automotive dealership experience is preferred
• Experience as an Automotive Body Shop Estimator is required
• Professional appearance and a positive attitude
• Strong record of positive Customer Satisfaction (CSI) results
• Must be authorized to work in the U.S. and be a current resident
• Good communication and customer service skills
• Organized with good problem-solving skills
• Valid driver's license