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Body Shop Clerk - Nalley Bmw

Company

Asbury Automotive Group

Address Decatur, GA, United States
Employment type FULL_TIME
Salary
Category Automotive
Expires 2023-10-13
Posted at 7 months ago
Job Description
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Clerk at Nally BMW, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Clerk who will help us redefine the car-buying experience.


Does this sound like you? Apply now!


Pay and Recognition


  • Paid training
  • Stock Awards (select management and front-line team member’s eligible!)
  • Paid holidays & paid time off
  • Weekly pay


Insurance / Retirement


  • Insurance medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 8 weeks paid pregnancy leave (disability leave)
  • 401k with company match
  • Health savings
  • Life Insurance (Whole Life and Term)
  • Short-term and Long-term disability plans
  • Flex spending accounts (tax free)


Learning, Tuition Assistance and Career Development


  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Digital career path tool to assist with career development


Additional advantages


  • Scholarship awards
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives
  • Employee assistance program
  • Aggressive Employee referral program with bonus opportunities
  • Student loan relief resources


The Body Shop Clerk is responsible for providing administrative support to body shop operations.


  • Greet customers as they arrive in a pleasant and professional manner
  • Maintain Customer Satisfaction at or above company standards
  • Answer incoming phone calls in a prompt, polite, and professional manner
  • Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
  • Direct customers to the resources that will best meet the customers needs
  • Must have a strong attention to detail
  • Must be able to operate in a fast paced environment
  • Receipt and record cash, checks, and credit card payments from customers
  • Must be an effective communicator
  • Operate office equipment and computer systems as needed
  • Must be able to pass pre-employment screens (background and drug test)
  • Reconcile cash drawer daily, as directed by the accounting office
  • Open and close repair orders for all incoming and outgoing vehicles in a timely manner
  • File repair orders as needed
  • Must be team orientated and comfortable in an open office setting
  • Must be at least eighteen years of age