Body Shop Administrative Assistant

Whiteman Chevrolet is looking for a customer-focused Body Shop Administrative Assistant The Administrative Assistant, you will be responsible for providing administrative support to the Body Shop manager and technicians and ensuring that all customers are greeted in a pleasant and professional manner.
The ideal candidate should have a high school diploma or the equivalent, along with 1-3 years of experience in an auto body repair facility

• (but will train the right individual)

Responsibilities:
Greet and interact with customers in a pleasant and professional manner.
Answer incoming phone calls promptly, politely, and professionally.
Screen calls, direct them to the proper party, and/or obtain enough information to allow for convenient follow-up for the customer.
Assist customers with rentals, loaners, insurance claims, etc
Schedule appts for estimates through CCCone
Open repair orders, review for accuracy, prepare for finalization in DMS system (inputting technician time, sublets, paint & material, etc)
Follow and prepare warranty claims per GM specifications
Training as required (Safety, ICar, GM, Compliance, etc)
Keep work area neat, maintain needed supplies, etc
Follow up on body shop accounts receivable to maintain satisfactory levels of payment.
Perform other duties as assigned.
Qualifications:
High school diploma or the equivalent
Candidate must possess excellent written and oral communication skills and have a clean and valid driver’s license.
Full-time Pay: From $16.00 -18.00
Employee discount (Parts, Service, Vehicles)

• 401(k) Dental insurance , Vision Paid time off
• Health insurance