Benefits Administrator-Temporary Full Time

Invest in People. Empower Success

Benefits Administrator

This position is responsible for administering and coordinating employee benefit programs including health and accident, dental, life, supplemental life and long-term disability insurance, Flexible Spending Accounts and COBRA programs. (Temporary assignment is for 9-12 months). Applicants are encouraged to apply by April 26, 2023 5:00 PM PST.

Status

Full-Time Temporary, Non-Exempt

Pay Range

The full pay range is $19.69-$29.53/hr. Depending on experience and qualifications.

Location

This position is eligible for remote work from the following states only;

Alabama

Arizona

Florida

Indiana

Kansas

Maine

Montana

Tennessee

Texas

Utah

Wisconsin

Idaho

Oregon

Nevada

Washington

Wyoming

You must reside or be willing to relocate to one of the approved listed states. TSCU does not offer relocation assistance. You must reside or be willing to relocate to one of the approved listed states before first day of employment.

Visa sponsorship not available.

Contact us at 800.258.3115 with any questions or request for accommodation.

Essential Functions and Tasks

• Ensure duties performed are in compliance with all security, audit, regulatory compliance, information security, customer privacy, and Bank Secrecy Act/Customer Identification Program policies and procedures.
• Provide general administrative support to the Human Resources team, as needed. Provide new employee information and materials via email to assist in making elections including health, life, dental, long term disability and supplemental life insurance, Flexible Spending Account, and other programs as required. Act as the back-up presenter to provide information during New Employee Orientation.
• Promote and adhere to the Outward Mindset: See the needs, objectives, and challenges of others, adjust your efforts to be more helpful of others, and measure the impact of your work on others.
• Report regularly to work and returns from breaks and meal periods on time according to the posted schedule.
• Provide outstanding member and employee experiences following the established credit union MX and EX principals.
• Work closely with payroll to ensure accurate and timely employee deductions and employer expense capture for benefits.
• Demonstrate highest levels of customer service, confidentiality and discretion when dealing with the internal and external members.
• Prepare related insurance reports and records and maintain files as required. Prepare and submit all carrier claims and invoices for payments along with proper documentation to ensure eligibility of new employees or qualified events.
• Maintain well-developed working knowledge of the assigned duties and job functions; keep up to date and request additional training and/or development as needed.
• Prepare monthly audits on enrollment and communicates issues with Benefit Administrator and/or insurance carriers.
• Act as a liaison between employees and insurance companies to research and resolve problems with enrollments, lost ID cards, etc. Confer with the Benefits Administrator for escalated situations.
• Assist new employees with completing benefit enrollment processes using the Paylocity WebBenefits center. Review and approve online benefits’ enrollment system changes ensuring the accuracy and security of benefits and participant information, and the transmission of data to vendors through data feeds.

Education & Experience Required

Education

• High school graduate or GED

Experience

• 1+ years of related admin experience

Education and Experience Preferred:

Experience

• 3+ years of customer service experience
• HR or Accounting Experience
• 1+ years of experience with Paylocity HRIS

Education

• AA or BA Degree in a related field

Benefits

This position is eligible for Full-Time, Temporary benefits. Full-Time, Temporary employees are only eligible for medical insurance. Full-Time, Temporary employees will be eligible to accrue sick time only at the Full-Time accrual rate.

We invest in people and empower success.

At TwinStar Credit Union, we offer our employees rewarding careers serving our members and communities. Our approach is centered on the member experience while creating "Digital First” solutions. We know our employees do best when they are cared for. The experience created for members and employees is our difference.

Our Experience Principles are:

1. Make it easy for us

2. Deliver us value

3. Empower us

4. Care about us

5. Know us

Through these principles, we recognize that investing in the growth and development of others is a measure of success. At TwinStar, we are deeply committed to creating an environment where members and employees feel empowered to bring their whole and authentic selves to each experience. We embrace and celebrate our diversity in individuals and in thought while striving for inclusion in all we do.

Career Development

Being an employee of TwinStar Credit Union is so much more than a job. It’s a place of belonging, where each employee is surrounded by others who support in a way that helps ensure the ongoing success of all.

We recognize that investing in the growth and development of our employees is one of our most important measures of success. The experience of our members ultimately ties back to the experience of being a successful and well-developed TwinStar employee. It begins with a full Onboarding program – a multi-day learning experience geared toward helping new employees feel welcome, connected, included, and engaged. But that’s just the beginning!

Other opportunities for growth include:

• In-house Employee Resource Groups, creating inclusive micro-communities to use your voice.
• Engaging and interactive instructor-led training, facilitated by seasoned experts.
• Coaching and mentoring using proven methods and techniques.
• A vast library of curated online learning content, developed by in-house professionals or through reputable industry partners.
• Tuition assistance to open doors to professional licensure, certification, or degrees of study.
• Networking with industry professionals in the Pacific Northwest and across the country.

EEO Statement
TSCU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.