Beauty Brand Experience Representative

Role & Responsibilities

• Track and maintain all demonstration materials and ensure marketing collateral is properly displayed in assigned retail store/s.
• This position is non-exempt full time, with a minimum requirement of 40 hours per week. The regular weekly work schedule for this role is primarily Tuesday -Saturday, and some holidays or as business dictates.
• Must build and nurture relationships with District Managers, District Trainers, Store Directors, Beauty Advisors, and those in other store-level related roles to maximize the consumer brand experience
• Partner with, train, educate, assist, and collaborate with 3rd Party Agency Stylists and Beauty Experts representing Dyson to drive events, maximize sales, and provide consumers with a dynamic and premium brand experience, at the direction of the Dyson Brand Experience Manager
• Support retailers in-store by maximizing sales of in-stock merchandise, and driving customers to retailer e-Commerce platform(s) to capitalize on sales opportunities to drive conversion when customer selection is not physically in-stock
• Develops Door Growth Strategies, in conjunction with Dyson Brand Experience Manager
• Engage with customers to conduct captivating, in-store and event demonstrations in assigned retail stores to achieve specified sales goals.
• Actively listen to customers to confidently recommend appropriate Dyson products and comfortably overcome objections by explaining the features and benefits of the products
• Drive store sales to achieve assigned targets and objectives
• At the direction of the Brand Experience Manager, partner with 3PL Agency to participate in the facilitation and onboarding of new Dyson Stylists and/or Beauty Experts
• Capture accurate retail demonstration data and communicate opportunities to Dyson Brand Experience Manager
• Plan and executes hyper-local events and sales promotion activities
• Build and maintain meaningful relationships with store employees and other vendors.

Qualifications

• Proficiency with the Microsoft Office Suite a plus
• Depending on geographic requirements, ability to travel up to 50%, including overnights
• Flexible schedule with the consistent ability to work assigned work schedule (including Saturdays each week)
• Must be at least 18 years of age
• Ability to lift, push, and pull up to 35 lbs., potentially overhead for display and demonstration use and the ability to stand on your feet for up to eight hours at a time.
• 2 years+ experience in Customer Service, Retail and or Sales related position. Beauty industry experience preferred.
• License to style hair preferred.
• Present a professional image (both in-person and virtually on camera) in appearance, words, and actions to support a premium Dyson brand experience that will inspire customers and leave a lasting impression.
• Excellent communication and interpersonal skills and an ability to work independently while meeting or exceed sales goals.
• Comfortable with public speaking in front of audiences of all sizes
• High School Diploma or GED required

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.